Retail Success Manager

A company is looking for a Retailer Success Manager, Strategic Accounts.

Key Responsibilities

Serve as the main liaison for enterprise managed services clients, ensuring exceptional service and alignment with their business objectives

Plan and schedule retail clients' promotional video messaging and paid ads while identifying upselling and cross-selling opportunities

Maintain accurate records of client broadcast breakouts and ad revenue reporting, while addressing client needs and resolving issues

Required Qualifications

High proficiency with Outlook, Word, Excel, and PowerPoint

Understanding of the digital media and advertising landscape, particularly DOOH or video

3+ years of experience in account management or client service support

Bachelor's degree or equivalent combination of experience and education

Experience with Salesforce.com or other CRM software is a strong plus