Sr. Product Manager - Bend Platform

Base Pay Range

$128,000.00 / yr - $196,000.00 / yr

About Lyra Health

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life‑changing mental health care through Lyra Empower, the only fully integrated, AI‑powered platform combining the highest‑quality care and technology solutions.

About The Role

Lyra Health is looking for a Sr. Product Manager to define and lead the execution of the roadmap for our Bend Health platform. In this role, you will craft a product strategy that enables more members to access Bend and Lyra’s life changing care for children, teens, neurodiverse populations, and more. You will collaborate with engineering, design, and data science to drive deeper engagement with Bend services, as well as integration with the broader Lyra ecosystem. You will work with our Clinical and Operations teams to support efficient care delivery.

As a member of the Product team at Lyra, you’ll partner closely with marketing, clinical and operational leads, executives, and other stakeholders to develop a deep understanding of our users and to craft compelling solutions for them. You’ll have an opportunity to play a hands‑on execution and leadership role in every aspect of the product life cycle.

This role will be located onsite at our Burlingame, CA headquarters (hybrid; 1‑2 days per week in‑office).

Responsibilities

Craft a thoughtful product strategy and roadmap that helps drive member engagement with Bend services, while balancing cross functional dependencies.

Support integration with the Lyra ecosystem.

Be the voice of your users. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with designers.

Define and analyze product metrics to inform decision‑making and measurement of success in driving engagement and conversion.

Leverage quantitative and qualitative data to define and validate both a roadmap and detailed product plans for your area of responsibility.

Prioritize features and functionality in line with company goals and user needs.

Engage with customers and key internal stakeholders to validate and ensure that product plans will achieve their desired business objectives.

Drive alignment and effective problem resolution across the organization, including the Lyra leadership team.

Develop and communicate detailed product requirements as well as a coherent backlog.

Work with designers and engineers to ensure successful envisioning and delivery of new features and functionality. Drive test case development and product testing.

Write release notes and train internal stakeholders on new features.

Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans.

Help identify and drive process improvements for the Product team.

Qualifications

BA / BS, or equivalent experience required.

5+ years of demonstrated experience in product management within successful SaaS, enterprise software, or health tech organizations.

Experience with all phases of the product lifecycle as well as prior experience managing successful product launches.

Ability to work well on a highly collaborative and cross‑functional team, with senior leadership, and with external customers and partners.

Listens well, with a curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more.

Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution‑oriented mindset.

Ability to think strategically and analytically while operating in a fast‑paced, dynamic startup environment.

Excellent verbal and written communication skills, and solid presentation skills.

Nice‑to‑have : user growth / conversion experience, technical and design skills, experience in healthcare technology.

Benefits

Comprehensive healthcare coverage (including medical, dental, vision, FSA / HSA, life and disability insurances).

Lyra for Lyrians; coaching and therapy services.

Equity in the company through discretionary restricted stock units.

Competitive time off with pay policies including vacation, sick days, and company holidays.

Paid parental leave.

401K retirement benefits.

Monthly tech allowance.

We like to spread joy throughout the year with well‑being perks and activities, surprise swag, free food, regular community celebration…and more!

Equal Opportunity Employer

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

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