Senior Program Manager

divh2Program Manager / h2pThe Program Manager is responsible for identifying and finalizing project / implementation scope. Develops detailed implementation plans including internal, client and third-party resourcing. Manages and coordinates with internal, client and third-party resources to ensure a successful, on-time quality implementation per plan. Generates weekly status reports, holds weekly status meetings with client and project team. Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management. Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team. Manages and reports on budget for implementations. Possess the ability to seek out, recommend, and implement continuous service improvements within the project timeline (and future projects). Leads the transition from Sales team to Global Delivery team pre-project kick-off and from Global Delivery to Client Services upon implementation. / ph3Responsibilities : / h3pIdentifies and finalizes project / implementation scope. / ppDevelops detailed implementation plans including internal, client and third-party resourcing. / ppManages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan. / ppGenerates weekly status reports, holds weekly status meetings with client and project team. / ppSchedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management. / ppManage and report on budget for implementation. / ppSeek out, recommend, and implement continuous service improvements. / ppServes as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team. / ppBe the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team. / ppAbility to run multiple simultaneous implementations with minimal oversight. / ph3Required Skills : / h3pExpert Technical skills in JIRA, Excel, Clarizen and Salesforce. Explores, trials, and provides trusted recommendations for the use of other tools and technologies as use cases arise. / ppFinancial Services Experience (Investment, Banking, Insurance, FinTech, etc). / ppProject manage in a matrix reporting environment. / ppInvestment accounting and reporting knowledge. / ppFamiliarity with Software-as-a-Service (SaaS) platforms and delivery model. / ppStrong computer skills, including proficiency in Microsoft Office. / ppExcellent attention to detail and strong documentation skills. / ppOutstanding verbal and written communication skills. / ppStrong organizational and interpersonal skills. / ppExceptional problem-solving abilities. / ph3Education and Experience : / h3pBachelors and / or masters in finance or accounting. / pp7+ years of relevant project management and implementation experience working with external clients. / ppProven experience implementing software solutions within Asset Management, Market Data and / or Insurance space. / ppConsulting experience. / ppSecurities or financial markets experience. / ppExperience of managing a team essential (7-15 people). / p / div