Business Development Representative (BDR)

Job Description

Job Description

Job Overview

This role is responsible for helping the company find and qualify new customers for our commercial cleaning services. The BDR research potential companies, contacts decision makers, gathers information about their cleaning needs, and keeps the sales pipeline moving by supporting sales. This position plays an important part in creating new opportunities and helping the company grow.

Key Responsibilities

Prospect Research

Identify companies that match our ideal customer profile.

Research decision makers and other key contacts.

Record company and contact details in the sales database.

Initial Outreach

Make phone calls, send emails, and use LinkedIn to reach decision makers.

Confirm who handles cleaning decisions and learn about their cleaning needs.

Determine general interest and readiness to consider new services.

Record all outreach and information gathered in the sales database.

Nurturing Outreach

Reconnect with prospects to learn if anything has changed in their cleaning needs.

Follow up on any information shared during earlier conversations.

Record updates and new information in the sales database.

Schedule appointments for salesperson

Reporting

Meet regularly with the owner / salesperson to review weekly and monthly goals.

Share progress, challenges, and new insights from outreach efforts.

Suggest ideas to improve the business development process.

Other Responsibilities

Learn the commercial cleaning industry and understand the local market for services.

Support the owner / salesperson with other tasks as needed.

Coordinate closely with the owner / salesperson to ensure a smooth handoff of qualified leads.

Experience & Education

High school diploma or equivalent required. A college degree is helpful but not required.

Some experience in sales, customer outreach, or business development is helpful.

Comfortable making phone calls, sending emails, and talking with new people in a professional way.

Able to stay organized, keep good notes, and follow up consistently with prospects.