Billing Specialist

Billing Specialist Opportunity At Trustmark

Trustmark's mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

Trustmark is looking for a Billing Specialist to join the team. Responsible for managing and processing billing activities for clients including handling invoices, reconciling payments and addressing billing issues and inquiries. Key accountabilities include entering daily premium deposit and validating balanced debits; auditing & researching incoming checks; issuing premium refunds as needed. Primary contact for external customer correspondence; assists with customer service duties, including generating past due calls, change processing, and other information requests or data entry requests. Prepares monthly invoices for external vendors / carriers; enters payments and tracks past due payments; communicates with customers related to past due vendor / carrier payments and logs information. Accurately processes and reconciles premium payments at an employee policy level, following company guidelines.

Minimum requirements include a high school diploma or GED with 0 2 years of related experience. The compensation range for this role is $18.89 - $27.29 per hour. The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. In addition to compensation, we offer a comprehensive benefits package that includes health / dental / vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security.