Program Administrator

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

The Program Administrator plays a critical role in supporting the sales operations administrative functions for Harman. Your primary responsibilities will involve reviewing, maintaining, and initiating customer documentation, including programs and agreements with particular emphasis on the renewal processes. This position requires a high level of organization and a keen attention to detail, ensuring all required documents are timely and complete. The ideal candidate excels at handling complex workflows, ensuring document accuracy and effective cross-departmental communication.

You will play an integral role supporting sales, finance, and legal teams, upholding the highest standards of accuracy, timeliness, and organization with respect to customer documentation.

Your Team :

The Program Administrator reports directly to the Director Sales of Sales Operations. This position has no direct reports.

What You Will Do :

• Develop and monitor customer program and contract lifecycles, flag key dates, obligations, renewals, and risks from initiation to deactivation.
• Support training and guidance on process and expectations.
• Maintain organized system of digital records and status reports.
• Ensure Sales partners provide proper and complete documentation, reporting, and filing of all contractual records.
• Accountable for all documentation completeness including required DocuSign.
• Customer account creation and maintenance based on program and agreements.
• Support cross-functionally to ensure customer accounts are appropriately maintained based on review of sales-related contracts, including customer agreements, dealer, distributor, rep agreements, program letters, and applicable addendums.
• Collaborate with internal and external stakeholders to streamline contract workflows and support process improvements cross functionally.

What You Need :

What is Nice to Have :

What Makes You Eligible :

What We Offer :

Professional development opportunities through HARMAN University's business and leadership academies and extensive course catalog

Salary Ranges : $ 66,000 - $ 96,800

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.