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Certification Clerk
Certification ClerkI3 INFOTEK INC • Phoenix, Arizona, United States
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Certification Clerk

Certification Clerk

I3 INFOTEK INC • Phoenix, Arizona, United States
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  • [job_card.full_time]
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Job Title : Certification Clerk

Location : Phoenix, AZ (On-site)

Work Hours : Up to 20 hours per week

Shift : Day Shift

Start Time : 8 : 00 AM

End Time : 3 : 00 PM

Duration : 3 months (Likely extension based on budget approval)

Start Date : Projected 12 / 08 / 2025

Interviews : May be remote or onsite – candidate must be available for both

Security : Background check (Fingerprint clearance + 7-year standard)

Position Overview

The Certification Clerk will support the Certification and Licensing Division and interact with education administrators, community members, educational partners, and Arizona families. This is a customer service–focused clerical role responsible for accurate documentation, data processing, and administrative support.

This position is 100% on-site at the North campus in downtown Phoenix. The work environment is a standard office setting. Expected dress code is business or business-casual (no jeans).

Local candidates only.

Candidate must :

  • Be local to Phoenix at the time of submission
  • Be available for in-person interviews within one week of posting close
  • Start within two weeks of offer
  • Begin immediately after onboarding is complete

Key Responsibilities

Administrative & Clerical Support

  • Perform accurate data entry in databases and spreadsheets related to certification applications and applicant information
  • Maintain physical and electronic records , ensuring confidentiality and adherence to data-protection standards
  • Manage mailing duties , including preparing and sending certificates and official documents
  • Support team members in handling certification documentation and inquiries

    • Customer Service

  • Interact professionally with applicants, educational staff, internal stakeholders, and families
  • Provide clear, business-professional communication both verbally and in writing

    • Required Skills & Qualifications

    Top Skills

  • Data entry accuracy
  • Record keeping / document management

    • Technical Skills

  • Strong PC proficiency
  • Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
  • Ability to work with multi-monitor setups
  • Familiarity with databases and digital records

    • Soft Skills

  • Strong organizational abilities with high attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional communication skills and active listening

    • Experience & Education

  • Previous clerical or administrative experience required
  • High school diploma or higher

    • Work Schedule

  • On-site only
  • Monday–Friday, any time between 8 : 00 AM–4 : 30 PM (up to 20 hours per week)
  • Not required to work weekends
  • State holidays observed
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