Financial Aid Administrator

Why Join Us? At Tufts Medicine, we’re more than a health system – we’re a community of the brightest minds and the biggest hearts in healthcare. We combine academic innovation with compassion and community. If that excites you, then you belong with us.

Job Overview

This position is responsible for the accurate distribution of all federal, state and institutional financial aid programs.

Job Description

Minimum Qualifications:

1. Bachelor’s degree.

2. Five (5) years of progressive experience.

Preferred Qualifications:

1. Master’s degree.

2. Experience with EdConnect and EdExpress.

Hours: Full-Time / 40 hours a week / Monday-Friday/ 8am-4:30pm (occasional evening events)/ Hybrid (one day/week remote while class is in session; two days/week remote during school breaks).

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Counsels and advises students regarding financial aid process and award.

2. Develops and implements policies and procedures that will ensure that fast, efficient, and effective service is provided to the students while maintaining compliance with federal and state laws, regulations and accreditation requirements.

3. Manages and oversees the coordination of Pell and Direct Student Loan processing between the US Department of Education, students and the institution.

4. Manages federal campus based student aid programs.

5. Coordinates the annual filing of the FISAP, Nursing Student Loan Annual Operating Report and other state/federal reports.

6. Maintains strong regulatory knowledge of federal and state regulations and requirements.

7. Coordinates and oversees audits, compliance reviews, and account reconciliations.

8. Works closely with the Bursar to ensure accurate disbursement of financial aid and student billing.

9. Counsels students regarding Satisfactory Academic Progress criteria.

10. Reviews and evaluates special circumstances and professional judgment cases.

11. Performs Return of Title IV calculations.

12. Oversees the coordination of the federal and college work-study program.

13. Develops and updates publications related to financial aid.

14. Collaborates with other departments to plan, develop and execute enrollment/retention programs.

15. Counsels on dropping/adding/failing as it relates to financial aid and student accounts.

What We Offer:

• Competitive salaries
• Medical, dental, vision insurance that start on day one
• 403(b) retirement plan with company match
• Generous earned time benefits
• Tuition reimbursement
• Clinical mobility tracks
• Free on-campus parking

About MelroseWakefield Hospital:

MelroseWakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. MelroseWakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians.

Core to our values, MelroseWakefield Hospital’s commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.