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Transportation Coordinator
Transportation CoordinatorRyder • Novi, MI, US
Transportation Coordinator

Transportation Coordinator

Ryder • Novi, MI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Transportation Coordinator II

Responsible for supporting Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. The Transportation Coordinator II will handle defined processes, repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions :

  • Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
  • Proactively monitor / manage key performance indicators : FBAP, 12TMS, Ryder Online, Transportation Intelligence System
  • Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis and all other customer specific inquiries
  • Process and distribute weekly customer metrics
  • Ability to interact with carriers and clients in resolving problems

Additional Responsibilities :

  • Performs other duties as assigned.

    • Skills and Abilities :

  • Able to prioritize, organize and accomplish work
  • Strong verbal and written communication skills
  • Able to have professional presence
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Demonstrates problem solving skills
  • Works on problems of moderate scope where analysis of situation or data required a review of identifiable factors
  • Exercises judgment to recommend appropriate action
  • Develops and delivers effective presentations
  • Ability to build strong customer relationships

    • Qualifications :

  • H.S. diploma / GED required, one yr. experience or accredited internship / cooperative experience
  • Bachelor's degree preferred in Transportation Management, Logistics or Business Administration
  • One (1) year or more experience working with customers or carriers preferred
  • One (1) year or more previous transportation experience in Customer Service, Accounting required

    • Travel : None DOT Regulated : No

    Job Category : Transportation

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    Transportation Coordinator • Novi, MI, US

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