Product Safety - Lab Operations and Engineering Lead

Product Safety - Lab Operations and Engineering Lead

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Description

We are looking for an experienced and driven Product Safety Lab Manager to lead operations of our Product Safety Laboratory, supporting the evaluation and certification of consumer electronics. This role blends technical depth in product safety standards (IEC 62368-1) with strong operational, leadership, and continuous improvement capabilities. The Lab Manager will champion testing integrity, maintain global accreditation standards, and drive efficiency through data-driven insights, and teamwork. If you are passionate about product safety, committed to continuous improvement, and energized by leading high-performing teams, we encourage you to apply!

Responsibilities

Oversee day-to-day operations, ensuring safe, accurate, and compliant testing according to standards, SOPs, and ISO 17025 requirements.

Develop, track, and report on key performance metrics using real-time dashboard.

Manage operational and capital budgets, including forecasting and procurement.

Continuously improve the Quality Management System (QMS) per ISO / IEC 17025 for internal and external audits.

Serve as the primary liaison with external partners (IECEE CB Scheme, regulatory bodies, accreditation agencies) to ensure product certification and global market access.

Lead root-cause analysis, and Corrective and Preventive Actions (CAPA) initiatives.

Drive process improvements leveraging Lean methodologies (i.e. Six Sigma, VSM) and data analysis tools (I.e. Python, Tableau) to optimize workflows, turnaround time, and data accuracy.

Guide the development and validation of new test methods and ensure accuracy, repeatability, reproducibility, and compliance.

Ensure traceability of test results, calibrations, and data.

Support safety investigations, risk assessments, and data analysis.

Lead, mentor, and develop a high-performing team of technicians and test engineers, fostering a culture of accountability, technical rigor, continuous improvement, and knowledge sharing.

Manage staffing schedules and resources to meet project priorities and timelines.

Apply Agile methodologies to plan daily tasks and coordinate projects with engineering teams.

Communicate progress, risks, and findings effectively to technical and leaders.

Minimum Qualifications

MS in Electrical, Mechanical, or related Engineering discipline.

8+ years of experience in product safety testing and laboratory operations (6+ years with an advanced degree).

Proven experience maintaining / managing an ISO / IEC 17025accredited lab and working knowledge of CB Scheme certification processes.

Deep knowledge of IEC 62368-1 for consumer electronics and demonstrated success implementing Lean or continuous improvement methodologies to improve throughput and processes.

Experience developing and managing CapEx / OpEx budgets and making data-driven decisions.

Excellent leadership and communication skills; capable of motivating teams and collaborating across disciplines.

Strong organizational and problem-solving abilities, with attention to detail, documentation accuracy, and data integrity.

Comfortable in a fast-paced, high-volume environment balancing technical depth, quality, and speed.

Ability to travel up to 20% without restrictions.

Preferred Qualifications

10+ years of experience in product safety testing or laboratory operations.

Hands-on experience certifying consumer electronics under IEC / EN / UL / CSA 60950, 62368, 62133, and 60065 under CB Scheme.

Demonstrated impact in reducing process waste, accelerating test turnaround, and enhancing data quality by implementing Value Stream Mapping (VSM) and Lean principles.

Proficiency in Tableau, Python, or equivalent tools for data analysis, automation, and real-time KPI visualization.

Experience implementing and managing a Laboratory Information Management System (LIMS).

Formal training in Lean, and Master Belt or Black Belt Six Sigma Certifications.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including : Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.