Technical Account Manager

A company is looking for a Product Technical Account Manager who is passionate about customer success and technical problem-solving.

Key Responsibilities

Serve as the primary technical point of contact for assigned enterprise accounts

Conduct recurring technical review meetings with customers to address issues and prioritize needs

Collaborate with internal teams to ensure customer needs are met and advocate for roadmap inclusion

Required Qualifications

5+ years of experience in Technical Account Management, Enterprise Customer Success, or related roles in a SaaS environment

Strong understanding of APIs, integrations, and data workflows

Experience working with cross-functional product and engineering teams

Proven ability to manage multiple enterprise accounts simultaneously

Ability to prioritize competing customer demands with strategic judgment