Director of Business Applications and Platforms

Job Description

Job Description

We are seeking a strategic and hands-on Director of Business Applications and Platforms to lead the transformation and optimization of the business technology portfolio. You will oversee the design, implementation, and lifecycle management of critical applications, ensuring they drive operational excellence, streamline workflows, and deliver outstanding client service. This role is responsible for vendor selection, application customization and deployment, performance monitoring, and establishing best practices in governance and security.

The Director works cross-functionally with senior leaders and technical teams to identify opportunities for improvement, evaluate emerging technologies, and enable the seamless integration of platforms. You will champion training and adoption initiatives and ensure that solutions meet the highest standards in compliance, security, and business impact.

Success in this position requires significant experience with legal or professional services technology, expertise in system architecture and integration, and the ability to develop and communicate actionable strategies to non-technical stakeholders. Collaboration, leadership, and a commitment to driving innovation are critical.

Key Responsibilities

• Strategic Leadership :  Define and execute a technology strategy that scales with firm growth, strengthens security, and aligns platforms with organizational and client priorities.
• Governance & Integration :  Establish robust application governance policies and integration frameworks to support interoperability, data security, and compliance.
• Team Development :  Lead, mentor, and empower a high-performing team of application specialists, project managers, and technical staff, supporting professional growth and performance.
• Application Lifecycle Management :  Oversee all phases of business application management : vendor selection, customization, deployment, ongoing maintenance, and optimization.
• Operational Excellence :  Monitor application performance, troubleshoot issues, and resolve technical challenges; manage budgets and vendor negotiations to drive cost-effective investments.
• Continuous Improvement & Innovation :  Identify and implement opportunities to automate and enhance workflows; evaluate new technologies to modernize the application portfolio; gather user feedback to improve system adoption and effectiveness.
• Stakeholder Partnership :  Work closely with senior leadership to align technology initiatives to firm objectives and communicate technical information clearly to business stakeholders.

Qualifications