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Customer Success Manager
Customer Success ManagerVirtualVocations • Rochester, New York, United States
Customer Success Manager

Customer Success Manager

VirtualVocations • Rochester, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Success Manager (Growth).

Key Responsibilities

Drive customer engagement and growth by developing strong relationships with clients

Identify opportunities for upselling and cross-selling services to existing customers

Collaborate with internal teams to ensure customer satisfaction and success

Required Qualifications

Bachelor's degree in a relevant field

Experience in customer success or account management

Proven track record of meeting or exceeding performance targets

Familiarity with CRM software and customer success tools

Strong analytical skills to assess customer needs and outcomes

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Customer Success Manager • Rochester, New York, United States

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