Talent.com
Plumbing Service Manager
Plumbing Service ManagerBenjamin Franklin Plumbing Corporate Store • Cincinnati, OH, US
Plumbing Service Manager

Plumbing Service Manager

Benjamin Franklin Plumbing Corporate Store • Cincinnati, OH, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name in plumbing services for over 25 years, and our Service Manager should share our commitment to customer satisfaction and high ethical standards. Were excited about growing our team with a like-minded, positive-thinking Operations Manager!

What can joining our team offer you?

  • The opportunity to lead a team in a supportive, professional environment.
  • A clear career path with increasing responsibilities and pay. We prioritize promoting from within!
  • A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match.

Responsibilities :

  • Supervise and lead a team of plumbing technicians and support staff.
  • Provide training, guidance, and support to technicians to help them maintain high-quality service standards.
  • Schedule work assignments, monitor job progress, and ensure projects are completed on time.
  • Maintain positive client relationships by addressing their plumbing service needs and concerns.
  • Ensure a high level of customer satisfaction through excellent service and timely responses.
  • Handle customer complaints and resolve issues professionally and efficiently.
  • Oversee the installation, maintenance, and repair of plumbing systems, including pipes, fixtures, drains, and water heaters.
  • Ensure that technicians follow industry standards, safety guidelines, and best practices.
  • Troubleshoot complex plumbing issues and provide technical guidance as needed.
  • Prepare and manage the plumbing service department's budget.
  • Monitor and control expenses, including labor, equipment, and supplies, to optimize profitability.
  • Evaluate cost-effective solutions and procurement of materials.
  • Implement and maintain quality control processes to ensure services meet or exceed industry standards.
  • Conduct inspections and follow up on completed work to ensure quality and compliance.
  • Manage plumbing parts and equipment inventory, ensuring the availability of necessary supplies.
  • Establish vendor relationships and negotiate favorable terms for equipment and materials.
  • Generate regular reports on the department's performance, including service metrics and financial data.
  • Present findings and recommendations to senior management.
  • Ensure that the plumbing service department complies with all relevant codes, regulations, and safety standards.
  • Stay up to date with industry regulations and guidelines.

    • Qualifications :

  • A minimum of 5 years of verifiable residential plumbing experience required.
  • A minimum of 5 years of experience managing teams in a residential plumbing service operation required.
  • Ohio or Kentucky master plumber license greatly preferred.
  • Experience using ServiceTitan a huge plus!
  • Excellent communication, interpersonal, and decision-making skills needed.
  • High school diploma or GED required.
  • Associates degree in a related field preferred.
  • Valid drivers license and a clean driving record required.
  • Ability to pass a background check and drug screen required.

    • Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

    Authority Brands Inc is an Equal Opportunity Employer.

    [job_alerts.create_a_job]

    Plumbing Service Manager • Cincinnati, OH, US

    [internal_linking.similar_jobs]
    Plumbing Service Manager

    Plumbing Service Manager

    Benjamin Franklin Plumbing - Tom's River • Cincinnati, OH, United States
    [job_card.full_time]
    Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Plumbing Service Technician

    Plumbing Service Technician

    NixCo Plumbing / Neyer Plumbing • Cincinnati, OH, US
    [job_card.full_time]
    Join the Best in the Business – Ken Neyer Plumbing is Hiring Service Technicians!.Ken Neyer Plumbing has been a trusted name in. Cincinnati and the surrounding areas.Why Choose Ken Neyer Plumb...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Service Technician II

    Field Service Technician II

    Genuine Parts Company • Hamilton, OH, US
    [job_card.full_time]
    MI Conveyance Solutions Field Service Technicians II provide the highest levels of mechanical service to meet the needs of our customers. Whether repairing and installing conveyor belts or repairing...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Construction Manager - Building Services - Newport, KY

    Construction Manager - Building Services - Newport, KY

    WesBanco Bank Inc. • Cincinnati, OH, United States
    [job_card.full_time] +1
    Construction Manager - Building Services.The employee is split between remote and office work on a formalized schedule.Consideration for location will be. Minimum of an Associate's degree (A.Ten yea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Plumbing Service Tech - West Chester OHIO

    Plumbing Service Tech - West Chester OHIO

    Tom Drexler Plumbing • Cincinnati, OH, US
    [job_card.full_time]
    Plumbing Service Technician – Tom Drexler Plumbing, Air & Electric.Up to $10,000 Sign On Bonus for TOP PERFORMERS!.Monday–Friday with rotating Saturdays as needed.Hourly + Incentive...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Licensed Plumbing Vendors

    Licensed Plumbing Vendors

    Lessen • Cincinnati, OH, US
    [job_card.full_time]
    Lessen connects skilled trade businesses with a nationwide portfolio of residential and commercial properties.We handle the back-end operationsso you can focus on delivering quality work and growin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Plumbing Service Technician

    Plumbing Service Technician

    Feldkamp Enterprises • Cincinnati, Ohio, United States, 45202
    [job_card.full_time]
    Marsden, specializes in commercial and industrial HVAC, maintenance, plumbing, retrofit and installation, pipe fitting, sheet metal and fabrication, engineering and Project Management.Our hiring ph...[show_more]
    [last_updated.last_updated_30]
    Residential Construction Service Manager

    Residential Construction Service Manager

    M / I Homes • Cincinnati, OH, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    M / I Homes has been building new homes of outstanding quality and superior design for more than 40 years.Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “tr...[show_more]
    [last_updated.last_updated_30]
    HVAC Installer

    HVAC Installer

    Jobot • Grandview, OH, US
    [job_card.full_time] +1
    Onsite, HVAC Installer for local family-owned HVAC company with flexible schedule, 401k match, benefits, paid holidays, etc. This Jobot Job is hosted by : Jennifer Sabo.Are you a fit? Easy Apply now ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Commercial Plumber- Greater Cincinnati / Northern Kentucky

    Commercial Plumber- Greater Cincinnati / Northern Kentucky

    TDG Facilities, LLC • Cincinnati, OH, US
    [job_card.full_time]
    Come make a difference with a growing Integrated Facilities Management Company.Ohio, Northern Kentucky, and Indiana (Greater Cincinnati Region). Full-Time Mobile Commercial Plumber.This role offers ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Plumbing Engineering Practice Leader (Cincinnati / Columbus, Ohio or Greensboro, North Carolina)

    Plumbing Engineering Practice Leader (Cincinnati / Columbus, Ohio or Greensboro, North Carolina)

    SHP • Cincinnati, OH, US
    [job_card.full_time]
    At SHP, we design more than just buildings - we create experiences that inspire people to learn, work, and connect.With a legacy that spans over 120 years, SHP is a nationally recognized architectu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Territory Sales Manager

    Territory Sales Manager

    Visterra Landscape Group • Hamilton, OH, US
    [job_card.full_time]
    West Chester, OH (Greater Cincinnati Area).Hybrid (1-2 office days / week; majority in-field).GroundsPRO is a Visterra Landscape Group platform partner ranking among North America's top 30 landsc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Plumbing Service Manager

    Plumbing Service Manager

    Benjamin Franklin Plumbing Ocean City • Cincinnati, OH, United States
    [job_card.full_time]
    Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Plumber

    Service Plumber

    HELP • Cincinnati, OH, US
    [job_card.full_time]
    We are seeking a highly motivated and results-driven.This role combines hands-on plumbing service with a strong focus on customer relations and sales growth. You will be responsible for troubleshoot...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Plumbing Project Manager

    Plumbing Project Manager

    Gpac • Cincinnati, Ohio, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    A well-established and growing contractor is seeking an Plumbing Project Manager to lead projects and drive results.With a strong reputation for excellence in higher education, government, healthca...[show_more]
    [last_updated.last_updated_30]
    Service Plumber

    Service Plumber

    Help Home Services • Cincinnati, OH, US
    [job_card.full_time]
    We are seeking a highly motivated and results-driven.This role combines hands-on plumbing service with a strong focus on customer relations and sales growth. You will be responsible for troubleshoot...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service plumber

    Service plumber

    Aliniti • Cincinnati, OH, US
    [job_card.full_time]
    Ken Herbert Plumbing | Greater Cincinnati / Northern Kentucky.Years Experience Required | Signing Bonus | No On-Call | Company Van | Competitive Pay • •. Ken Herbert Plumbing is growing and looking to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Maintenance Mechanic - Journeyman Plumber

    Maintenance Mechanic - Journeyman Plumber

    TriHealth, Inc. • Cincinnati, OH, US
    [job_card.full_time]
    FTE-Full Time-80 Hours-Bi Weekly.Maintenance Mechanic III with journeyman plumber level experience.Maintenance Mechanic III with journeyman plumber level. Start time open to candidate between 6a-8a,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]