Commercial Service Plumber

Commercial Service Plumber

Lead the Flow of Quality Plumbing Service Join Sweetwater Plumbing as a Commercial Service Plumber!

Position Title : Commercial Service Plumber

Company Name : Sweetwater Plumbing

Salary : $30$35+ / hr DOE + performance incentives / commission, overtime eligibility, weekly pay

Employment Type : Fulltime

Schedule : MondayFriday; rotating oncall for nights / weekends / holidays for emergency service

Location : Apex, NC (service area : Apex, Morrisville, Cary, Durham, and the Triangle)

Why Sweetwater

Sweetwater Plumbing is a locally owned, nonfranchise plumbing contractor with deep roots in North Carolina. Were expanding from our new construction success into a bestinclass commercial service operation serving restaurants, commercial kitchens, hotels / hospitality, multifamily, medical / office, retail, and specialty wellness spaces like yoga studioswhile remaining crosstrained to support residential service as needed. Join a growing team where your craft, safety, and customer care are recognized and rewarded.

Role Overview

The Commercial Service Plumber diagnoses, repairs, and installs commercial plumbing systems while delivering professional, timely service and clear communication to facility decisionmakers. Youll work independently in the field with strong office / dispatch support and modern tools (tablet / work order system).

Primary Facilities Served

Restaurants & Commercial Kitchens : lines, fixtures, grease systems, backofhouse sanitation, hotwater recovery

Hotels / Hospitality : guest room stacks / risers, commonarea restrooms, boiler / hotwater plants, laundry, pools / spas (within plumbing scope)

Multifamily : unit turnovers, main stacks, PRVs / recirculation, domestic booster systems, tenantimpact scheduling

Yoga / Wellness Studios & Fitness : locker room fixtures, showers, drains, bottlefillers, ADA compliance updates

Light Commercial / Retail / Office & Residential Support : lightcommercial tenant spaces; occasional residential service calls during peak demand

Key Responsibilities

Service & Repair : Troubleshoot and repair piping, fixtures, water heaters / boilers (including domestic hotwater plants), recirculation systems, PRVs, commercial faucets / flushometers, and backflow assemblies.

Commercial Specialties : Hydrojetting, drain cabling, sewer camera / CCTV inspections, smoke testing, slab leak detection, grease trap / interceptor maintenance, cleanouts, and minor pipe replacement.

Installations : Small project installs and replacements (water heaters, boiler components / controls, tankless / rack systems, pumps, RPZs, fixtures, mixing valves, ADA fixture / height / clearance upgrades). Coordinate with project managers for quoted work.

Compliance & Documentation : Complete work orders, photos, and material lists on a tablet; pull basic permits when required; ensure work meets NC Plumbing Code, OSHA safety standards, ADA restroom / kitchen accessibility requirements, and site rules.

Customer Communication : Provide diagnostic summaries, options with upfront pricing, and postservice walkthroughs to managers / owners / tenants; represent Sweetwater as a trusted advisor.

Preventive Maintenance : Perform site PMs (valves, expansion tanks, anodes, strainers, recirc balance, boiler checks); create findings reports and recommend repairs.

Emergency Response : Participate in the oncall rotation for urgent issues (afterhours leaks, backups, nohotwater, and roof drains).

Facility Types : Comfort working in restaurants / commercial kitchens, hotels, multifamily, yoga / wellness studios, office / retail, and occasional residential assignments.

Teamwork : Collaborate with dispatch, warehouse, and vendors; mentor apprentices when assigned

Qualifications

Experience : 3+ years in commercial service plumbing (restaurants, commercial kitchens, hotels, multifamily, wellness / fitness, or lightindustrial); residential service experience a plus.

Education : High school diploma or equivalent; vocational training / apprenticeship a plus.

Licensing / Certifications (Preferred) : NC Plumbing Technician / Contractor license; Backflow Prevention Assembly Tester certification (or ability to obtain in 6 months); OSHA10 / 30; confined space awareness; lift certification.

Technical Skills : Proficient with diagnostic equipment (CCTV, locators / sondes, leak detection mics), jetters, drain machines, press systems, and solder / braze / PVC / CPVC / PEX / black iron; boiler / domestic hotwater systems, recirc balancing, PRVs, ADA fixture standards and restroom / kitchen retrofit best practices.

Soft Skills : Clear written / verbal communication; strong problemsolving; professional client interaction; ability to work independently and prioritize.

Other Requirements : Valid drivers license and clean MVR; ability to lift 75 lbs, climb ladders, work in ceilings / roofs / mechanical rooms; reliable, punctual, safetyminded.

Compensation & Benefits

• Compensation Perks

Weekly pay cycle

Hourly base ($32$40 / hr DOE) + commission / performance incentives

Overtime potential

Referral bonus program

Medical, Dental & Vision insurance

Health Savings Account (HSA)

PPE provided (hard hats, gloves, eye / ear protection)

Paid Time Off (holidays, vacation, sick days)

Paid training & certifications (OSHA, manufacturer, backflow tester, jetter / CCTV)

Tool replacement program

Tech package (tablet / smartphone provided)

Company vehicle (takehome per policy)

Company uniforms & safety apparel

Team events (BBQs, holiday parties, ball games, fishing trips)

What Success Looks Like (90 Days)

Maintains safety record with zero preventable incidents.

Closes out accurate work orders with photos and material lists; minimal callbacks.

Earns positive feedback from at least 3 commercial accounts; supports a successful PM route.

Demonstrates competency with Sweetwaters pricing options and communication standards.

Equal Opportunity

Sweetwater Plumbing is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, gender, sexual orientation, age, disability, veteran status, or any other protected class.

Ready to apply? Join a company where commercial service pros thriveapply today!

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Compensation details : 30-35 Hourly Wage

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