Philanthropy Operations Analyst Sr

Senior Philanthropy Operations Analyst

It's more than a career, it's a calling.

MO-SSM Health Cardinal Glennon Children's Foundation

Worker Type : Regular

Job Highlights :

The Senior Philanthropy Operations Analyst will be a vital contributor to a collaborative and energetic team, advancing the mission of SSM Health Cardinal Glennon Children's Foundation. This role is responsible for optimizing the use of Raiser's Edge NXT and other interfacing software, supporting high-impact fundraising events and annual programs, and delivering strategic, data-driven insights through the creation of actionable reports, dashboards and automations.

Job Summary :

Configures, supports and maintains the Philanthropy CRM, Raiser's Edge NXT, and other related applications, technology & tools. Ensures data is consistently structured, organized and maintained to support the needs and strategies of Philanthropy. Possesses a detailed understanding of the underlying business of fundraising and the industry standards, rules and regulations that govern Philanthropy Operations. Serves as subject matter expert for moderate to complex philanthropy initiatives and data integration projects.

Job Responsibilities and Requirements :

Primary Responsibilities :

• Troubleshoots and resolves moderate to complex issues and provides end-user support. Assists others in the triage, analysis & resolution of issues.
• Analyzes and interprets moderate to complex business challenges and identifies, designs and implements best practice solutions.
• Analyzes data, outlines business requirements, documents complex vendor specifications, completes data extractions and integrations, performs post programming validation relevant for direct mail programs.
• Collects, analyzes and integrates data multiple internal and external sources. Understands data source structure and business relevance of data.
• Analyzes business processes & data workflows, designs and / or reengineers and creates supplemental documentation.
• Serves as Operational lead on collaborative cross-team initiatives, programs and event project teams. Also serves as SME to other Philanthropy departments, Philanthropy Leadership, Finance, Audit and external vendors.
• Provides guidance and training to less experienced staff.
• Performs other duties as assigned.

Education :

Experience :

Physical Requirements :

Department : 8783010033 Foundations

Work Shift : Day Shift (United States of America)

Scheduled Weekly Hours : 40

Benefits :

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.