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Salesforce Administrator
Salesforce AdministratorNovalink Solutions LLC • Columbus, OH, us
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Salesforce Administrator

Salesforce Administrator

Novalink Solutions LLC • Columbus, OH, us
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Job Description

Position Overview

JFS is seeking an experienced   Copado Administrator / Salesforce Administrator   to manage Salesforce platform configuration, data management, and DevOps operations. The successful candidate will support deployment pipelines, maintain system integrity, and ensure compliance with state IT governance standards.

This role requires a strong understanding of   Salesforce administration ,   Copado DevOps , and   data backup and recovery processes  using tools such as   OwnBackup   and   Salesforce utilities .

Key Responsibilities

Copado & DevOps Administration

  • Administer and maintain   Copado DevOps   within Salesforce, including user access, pipelines, and deployment automation.
  • Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments.
  • Integrate   Git   version control and maintain release integrity through proper change management.
  • Collaborate with developers and analysts to plan and execute release schedules.
  • Implement and document   Change and Configuration Management   standards and procedures.
  • Ensure compliance with   state security and audit requirements   in all deployment activities.

Salesforce System Administration

  • Create and manage system changes, configurations, and enhancements to meet agency needs.
  • Modify Salesforce functionality to improve usability and efficiency.
  • Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules.
  • Grant, remove, and maintain user licenses while ensuring minimal disruption to users.
  • Communicate system updates and enhancements to business users.
  • Monitor system usage, mentor users, and promote adoption of new features.
  • Continuously identify and implement improvements to enhance the end-user experience.

    • Data Management & Integration

  • Perform   data imports, updates, and transformations   using   Workbench, Data Loader, and other Salesforce utilities .
  • Maintain   data quality standards   across all Salesforce objects.
  • Manage   OwnBackup data backup and recovery   processes to protect critical data assets.
  • Perform   data seeding   using OwnBackup for sandbox and testing environments.
  • Monitor exception logs and resolve integration and synchronization errors.

    • Reporting & Documentation

  • Create and maintain   dashboards, reports, and report folders   to support business needs.
  • Document agency processes, data flows, and configuration changes.
  • Maintain up-to-date release documentation and deployment logs.
  • Develop and maintain training materials and process documentation for system users.

    • Required Skills & Experience

    Skill

    Required / Desired

    4 years experience as a Salesforce System Administrator

    Required

    4 years as Copado Administrator

    Required

    4 years experience in Copado DevOps operations

    Desired

    1 year experience with OwnBackup data backup and recovery

    Desired

    1 year experience with OwnBackup data seeding

    Required

    1 year experience with Change and Configuration Management concepts and procedures

    Required

    1 year experience with Apex code (basic understanding)

    Desired

    1 year experience using Salesforce utilities such as Workbench and Data Loader

    Required

    Salesforce Administrator Certification (ADM-201)

    Highly Desired

    Preferred Qualifications

  • Experience working in a   state or public-sector IT environment .
  • Copado Certified Administrator   or   Copado Certified Consultant   certification.
  • Experience managing   multi-org Salesforce environments   or shared release pipelines.
  • Familiarity with   Salesforce security, auditing, and governance practices .

    • Requirements

    Skill

    Required / Desired

    Amount

    of Experience

    experience as a Salesforce System Administrator

    Required

    Years

    Copado Administrator

    Required

    Years

    experience in Copado DevOps operations

    Highly desired

    Years

    experience with OwnBackup data backup and recovery

    Required

    Years

    experience with OwnBackup data seeding

    Required

    Years

    experience with Change and Configuration Management concepts and procedures

    Required

    Years

    experience using Salesforce utilities such as Workbench and Data Loader

    Required

    Years

    Salesforce Administrator Certification (ADM-201)

    Highly desired

    Copado Certified Administrator or Copado Certified Consultant certification.

    Highly desired

    Requirements

    Skill Required / Desired Amount of Experience Proven work experience with enterprise data governance Required 3 Years Proven work experience with the OneTrust platform (Data Mapping, Data Discovery, Data Catalog, Assessments) Required 2 Years Proven work experience creating documentation for internal and external audiences, technical and business audiences Required 3 Years Proven work experience supporting the creation and presentation of knowledge and training Required 3 Years

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