Customer Service Officer

Job Description

We are seeking a Customer Service Officer to join our growing team. This role is ideal for an individual who thrives on communication problem-solving and delivering top-tier service. You will be the first point of contact for clients providing information assistance and support while ensuring a seamless experience throughout their journey with Property Soar.

Responsibilities

Serve as the primary contact for client inquiries via phone email and in-person interactions.

Provide accurate information about properties services and company policies.

Resolve client concerns promptly and professionally maintaining a positive company image.

Collaborate with internal departments to ensure smooth coordination and client satisfaction.

Maintain and update client records in company databases.

Assist in administrative tasks and follow up on pending client issues.

Qualifications : Qualifications

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Professional attitude with a client-oriented mindset.

Ability to handle confidential information with discretion.

Proficiency in Microsoft Office Suite and general computer literacy.

Additional Information :

Benefits

Competitive annual salary : $63000 $69000.

Structured career development and advancement opportunities.

Mentorship from experienced leaders.

Supportive and growth-oriented work environment.

Comprehensive training program designed to accelerate career progression.

Remote Work : No

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1