Quality Control 3 - Sustainment Quality Control -

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Sustainment Quality Control personnel are responsible for defining, measuring, analyzing, improving and controlling controls for Operations and Maintenance Context.

Key Job Responsibilities :

• Ensure Computer Maintenance Management Systems (CMMS) are current and accurate with system hierarchy, SLAs, workflows and work forms established.
• Ensure physical scope (Assets, locations) match what is reflected in CMMS.
• Ensure all service orders are accurately and comprehensively filled out by technicians.
• Ensure workmanship standards are established and implemented for corrective and preventive maintenance.
• Ensure manuals, standard operating procedures, methods of operations, and process workflows are current and available at point of use.
• Ensure personnel are trained and certified to perform corrective, preventive, and predictive maintenance.
• Perform storeroom inventory audit to ensure the integrity of storeroom operations.
• Trend, track, and report on performance metrics on corrective and preventive maintenance in relation to service level agreements.
• Recommend and implement corrective and preventive actions to continuously improve sustainment activities.
• Communicate with both internal and external stakeholders to gather issues related to sustainment performance and drive follow-up measures.
• Work with maintenance managers and technicians to ensure customer satisfaction and improve service levels.
• Develop, implement, review, and communicate site specific quality plans.
• Facilitate collecting customer satisfaction survey results and driving follow-up measures.
• Develop quality management systems on project compliant to ISO9001 and CMMI standards.

Experience :

Other requirements

Desired

Abilities :

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities / Females / Protected Veterans / Disabled

VEVRAA Contractor

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