Certified Medical Assistant - Remote / Evening Shift

Job Title : Medical Assistant - Telehealth Support

Position Overview :

The Medical Assistant - Telehealth Support is a vital member of the virtual care team, responsible for facilitating seamless patient interactions and supporting healthcare providers through both administrative and clinical tasks. This role emphasizes effective communication, care coordination, and operational efficiency to ensure a positive patient experience and high-quality outcomes in a telehealth setting.

Key Responsibilities :

Patient Coordination & Communication

• Schedule and manage patient appointments, consultations, and follow-ups.
• Serve as a liaison between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
• Support onboarding and orientation calls for new patients.
• Route patient messages and calls to appropriate team members.

Clinical & Administrative Support

Compliance & Quality Improvement

Qualifications :

Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits :

About Amergis

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

Amergis is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.