Lead Program Manager, Strategy & Business Operations

Job Description

Job Description

About the Company :

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You'll Play

As a Lead Technical Program Manager on the Business Operations team, you'll lead complex, cross-functional initiatives that drive forward Mindbody's strategic priorities. Sitting within the Finance organization, you'll work across departments to translate business goals into structured, actionable plans—and keep execution on track through collaboration, insight, and momentum.

You'll serve as a trusted partner to senior leaders, including the Executive Leadership Team, helping to align teams, resolve blockers, and ensure timely, effective delivery. This role is built for someone who thrives in ambiguity, thinks in systems, and brings the focus and follow-through to turn strategy into real-world impact.

• Lead high-priority programs with multiple stakeholders and executive visibility.
• Turn abstract goals into clear, detailed plans that account for interdependencies, risks, and delivery milestones.
• Partner with analysts to develop insights, test assumptions, and track performance through meaningful KPIs.
• Coordinate across departments to drive alignment, surface issues, and accelerate decision-making.
• Communicate program progress and priorities clearly—often directly to the CEO and executive team.
• Operate with a builder's mindset, balancing structure with adaptability and getting things done when the path isn't fully defined.

Experience You Bring

Pay transparency

It is Mindbody's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $131,000 - $175,000. The total compensation package for this position may also include performance bonus, stock, benefits and / or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note : This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.