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Office Manager
Office ManagerFloor Coverings International of Birmingham • Birmingham, AL, US
Office Manager

Office Manager

Floor Coverings International of Birmingham • Birmingham, AL, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

At Floor Coverings International , were more than just a flooring companywere the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our innovative shop-at-home model has transformed the industry, bringing top-quality flooring directly to customers doors. With over 350,000 satisfied customers and an impressive 4.9-star rating , we take pride in delivering an exceptional experience.

Now, were looking for a dedicated and detail-oriented Office Manager to help drive the success of our local franchise! In this role, you'll be the heart of our operations , ensuring everything runs smoothlyfrom scheduling and marketing to financial management and customer relations.

Why Youll Love This Role :

Full-time position (40 hours per week)

Bonus opportunities for outstanding performance

No experience required! (1-3 years of office experience preferred)

Company convention trips (based on owner and local structure goals)

What Youll Do :

Marketing & Customer Relations

  • Be the friendly face and voice of our company build strong relationships with customers and ensure they have a seamless experience.
  • Efficiently schedule appointments for our Design Associates.
  • Follow up on open proposals and inquiries to drive customer engagement .
  • Assist in planning and executing local marketing initiatives to grow the business.
  • Represent Floor Coverings International at home shows and events (some evening / weekend availability may be required).
  • Keep the office organized, welcoming, and running smoothly .

    • Financials & Administration

  • Maintain accurate financial records and update QuickBooks daily ( experience preferred, but training provided! ).
  • Track and manage business-related expenses to ensure financial efficiency.

    • Project Coordination & Production

  • Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders .
  • Order materials and follow up on deliveries to keep projects on track.
  • Schedule and coordinate job installations between customers and installers.
  • Keep customers informed on project timelines, updates, and any changes .
  • Ensure clear communication with installers, including confirming scope of work and compensation before each job.
  • Update SalesForce daily with job progress and schedules ( training provided! ).

    • Growth & Development

  • Attend weekly strategy meetings with the Owner.
  • Work toward weekly and monthly business goals .
  • Be open to learning and development opportunities to grow in your role.
  • Make decisions and take action aligned with our core values and mission .

    • Who Were Looking For :

    Strong communicator especially over the phone!

    Organized & detail-oriented you thrive on keeping things running smoothly.

    Multi-tasking pro balancing different priorities is your strength.

    QuickBooks experience is a plus (but well train the right person!).

    Self-motivated you can work independently and take initiative.

    Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.

    Apply today and be part of our success story!

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    Office Manager • Birmingham, AL, US

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