Job Description
Job Description
Description : The Wait Staff is responsible for delivering food and beverage service to all customers with accuracy and efficiency, ensuring a friendly, courteous, and professional experience. They play a key role in upholding the restaurant's quality standards and service excellence.
Requirements : Responsibilities :
- Complete any reasonable job-related tasks as directed by Lead Staff, Floor Manager, and General Manager.
- Always maintain the highest standards of service and hospitality.
- Function as a part of a team that benefits the Casa Rio Team.
- Ensure all tasks are completed by the end of the shift.
- Arrive dressed and ready to set up for lunch and dinner guests.
- Report for duty in accordance with the roster and standards of appearance as outlined in the Employee Handbook.
- Serve patrons with food and beverages in a positive and friendly manner.
- Provide information to assist with food and beverage selections.
- Present ordered choices promptly and efficiently.
- Maintain dining ambiance with an enthusiastic attitude.
- Upsell when appropriate.
- Arrange table settings.
- Always keep tables clean and tidy.
- Deliver checks and collect payments.
- Cooperate and communicate with all serving and kitchen staff.
- Adhere to all relevant Health Department rules and regulations and customer service guidelines.
Qualifications and Requirements :
1-2 years of experience as a Restaurant Server.High School Diploma.Must have Food Handlers and TABC certification.Proven experience in developing constructive working and interpersonal relationships with colleagues and customers.1-2 years of experience with ordering information systems.Strong critical thinking and problem-solving skills.Team player with good time-management skills.Excellent interpersonal and communication skills.Active listening abilities.Good physical condition.Customer-centric approach.Clear and effective speech.Ability to lift and balance between 10 to 30 lbs.Unwavering attention to detail and adherence to restaurant standards.