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ServerCasa Rio Group • San Antonio, TX, US
Server

Server

Casa Rio Group • San Antonio, TX, US
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  • [job_card.full_time]
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Job Description

Job Description

Description : The Wait Staff is responsible for delivering food and beverage service to all customers with accuracy and efficiency, ensuring a friendly, courteous, and professional experience. They play a key role in upholding the restaurant's quality standards and service excellence.

Requirements : Responsibilities :

  • Complete any reasonable job-related tasks as directed by Lead Staff, Floor Manager, and General Manager.
  • Always maintain the highest standards of service and hospitality.
  • Function as a part of a team that benefits the Casa Rio Team.
  • Ensure all tasks are completed by the end of the shift.
  • Arrive dressed and ready to set up for lunch and dinner guests.
  • Report for duty in accordance with the roster and standards of appearance as outlined in the Employee Handbook.
  • Serve patrons with food and beverages in a positive and friendly manner.
  • Provide information to assist with food and beverage selections.
  • Present ordered choices promptly and efficiently.
  • Maintain dining ambiance with an enthusiastic attitude.
  • Upsell when appropriate.
  • Arrange table settings.
  • Always keep tables clean and tidy.
  • Deliver checks and collect payments.
  • Cooperate and communicate with all serving and kitchen staff.
  • Adhere to all relevant Health Department rules and regulations and customer service guidelines.

Qualifications and Requirements :

  • 1-2 years of experience as a Restaurant Server.
  • High School Diploma.
  • Must have Food Handlers and TABC certification.
  • Proven experience in developing constructive working and interpersonal relationships with colleagues and customers.
  • 1-2 years of experience with ordering information systems.
  • Strong critical thinking and problem-solving skills.
  • Team player with good time-management skills.
  • Excellent interpersonal and communication skills.
  • Active listening abilities.
  • Good physical condition.
  • Customer-centric approach.
  • Clear and effective speech.
  • Ability to lift and balance between 10 to 30 lbs.
  • Unwavering attention to detail and adherence to restaurant standards.
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