Labor Relations Manager

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at , and follow OVG on , , , and .

Position Summary

The Labor Relations Manager (“LR Manager”) is responsible for supporting the VP, ER/LR in delivering meaningful strategic direction, support and guidance in all labor relations activities for OVG owned, operated and/or managed facilities throughout the US, Canada and globally.

Areas of support include, but are not limited to, contract analysis, pre-/post-negotiations activities, active bargaining, contract administration and interpretation; grievance mitigation and conflict resolution, investigations, regulatory/contract compliance assurance, training and development, data analytics, client/union relations, and collaborating with all other company functional areas, as needed.

At the direction of the VP, ER/LR, the LR Manager provides leadership and guidance on best practices, effective results-oriented bargaining support and LR training to field management staff to achieve labor harmony, successful and measurable business outcomes, and contract and regulatory compliance.

Supports the VP, ER/LR and senior field leadership in achieving successful implementation of OVG’s long- and short-term labor relations strategic plan and vision, including establishing company-wide LR objectives, policies, training programs (including preemptive anti-unionization training), and best practices in bargaining.

This role pays a yearly wage of $120,000 to $130,000 plus bonus

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until Sept 30, 2024

Responsibilities

Key Competencies:

• Must possess strong analytical and organizational skills and be able to effectively manage multiple complex projects simultaneously. Must be a flexible, proactive, strategic team player, who is able to communicate clearly, positively, and effectively to field management as well as provide meaningful guidance and results-oriented direction.
• Strong leadership, relationship-building, and mentorship skills are requisite to the position. Incumbent must be technologically savvy, as well as intuitive, persuasive, and academically competent. Must hold impeccable ethics and possess sound judgment, in addition to adhering to the highest standards of confidentiality, discretion, political awareness and consistent attention to detail.
• Demonstrated proficiency in supporting diverse FT and PT union workforces in the hospitality, sports and entertainment industries, food services, and venue management in public facilities such as arenas, stadiums, convention centers, casinos, etc. Multi-unit, muti-state/province experience mandatory. International union experience a strong plus.

Essential Job Functions:

• Ability to effectively function in a fast-paced, event-driven, high-volume, diverse environment, with a broad range of LR management needs.
• Work collaboratively with VP, ER/LR to ensure regulatory, statutory and contract (CBA) compliance by field management.
• Achieve best-outcome resolution of conflicts/grievances, including providing management/administrative support in mediation/arbitration.
• Provide guidance on union payroll/wage & hour compliance, safety/risk management, and implementation of general LR best practices.
• Support implementation of OVG key strategic LR policies, programs and processes that have a significant impact on achieving successful business outcomes. SME in union positions/practices, culture, national and local agendas, trends, and political agendas.
• Serve as an escalation point for union employee grievances, and legal issues.
• Partner with VP, ER/LR, and corporate legal team, as needed, on investigations, determinations, grievance mitigation/resolution, general complaints, litigation preparation, documentation, compilation, and review, regulatory (