Talent.com
Client Service & Product Support Specialist - Tax and Payroll Services
Client Service & Product Support Specialist - Tax and Payroll ServicesADP • Maitland, FL, United States
Client Service & Product Support Specialist - Tax and Payroll Services

Client Service & Product Support Specialist - Tax and Payroll Services

ADP • Maitland, FL, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

ADP is hiring a Client Service - Product Support Specialist Tax.

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you seeking an inclusive environment with a culture of collaboration and belonging?

If so, this may be just the opportunity you've been searching for!

In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication.

To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.

Ready to #MakeYourMark? Apply now!

To learn more about Client Service at ADP, visit https : / / jobs.adp.com / teams-roles / client-service /

What you'll do :

  • Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies.
  • Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.
  • Build Relationships. You will build relationships with clients using the phone, email, and / or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
  • You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
  • Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.

    • TO SUCCEED IN THIS ROLE :

  • You have at least two years of client service and / or call center experience OR a minimum of four years of Insurance / Financial Institution experience.
  • Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.
  • You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have e x cellent analytical and time management skills.

    • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include :

  • Experience noted above OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

    • BONUS POINTS FOR THESE :

  • At least three years of Payroll Tax experience is preferred.
    • [job_alerts.create_a_job]

    Client Support Specialist • Maitland, FL, United States

    [internal_linking.related_jobs]
    AP Analyst - Payments / AP Helpdesk

    AP Analyst - Payments / AP Helpdesk

    Vaco by Highspring • Orlando, FL, US
    [job_card.full_time]
    We are seeking a detail-oriented.This role is responsible for accurate invoice coding, reconciliation, and timely processing of supplier transactions. The ideal candidate will be proactive, analytic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Customer Support Specialist

    Senior Customer Support Specialist

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    Customer Support Specialist with Federal / Veterans Affairs Experience.Key Responsibilities Provide Tier 1-Tier 2 support for applications and infrastructure Analyze pipeline logs, detect issues...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Open Enrollment Specialist

    Open Enrollment Specialist

    USHEALTH • Orlando, FL, US
    [job_card.full_time]
    You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our clients are looking for ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Tax Analyst

    Senior Tax Analyst

    Jobot • Orlando, FL, US
    [job_card.full_time]
    This Jobot Consulting Job is hosted by : David Hyon.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. We are a growing Hospitality Company.Updated Technolog...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Payroll Support Clerk

    Payroll Support Clerk

    NextGen | GTA : A Kelly Telecom Company • Lake Mary, FL, US
    [job_card.full_time]
    Payroll Support Clerk – Payroll & Tax.Hybrid – Onsite Tuesday, Wednesday, Thursday.This role supports payroll and tax operations and has a direct impact on reported financial results while ensu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service Associate

    Client Service Associate

    Morgan Stanley • Winter Park, FL, US
    [job_card.full_time]
    Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams on a daily basis. Through regular interactions wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Associate, Business Tax Services

    Senior Associate, Business Tax Services

    KPMG • Orlando, FL, United States
    [job_card.full_time]
    At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms.Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive ne...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Client Service & Product Support Specialist - Agency Notices

    Associate Client Service & Product Support Specialist - Agency Notices

    Automatic Data Processing • Maitland, FL, US
    [job_card.full_time]
    Associate Client Service - Product Support Specialist Tax.Are you ready to join a company offering career advancement opportunities throughout your career journey?. Do you want to join a company ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Orlando, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Support Representative.Key Responsibilities Diagnose, troubleshoot, and triage customer issues Communicate solutions and proactively engage with customers and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AP Specialist

    AP Specialist

    CFS • Orlando, FL, US
    [job_card.full_time]
    Our client, a well-established company in the specialty construction industry, is seeking an.This is an excellent opportunity for someone looking to build their AP career within a supportive, famil...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Specialist, Financial Aid

    Specialist, Financial Aid

    InsideHigherEd • Orlando, Florida, United States
    [job_card.part_time]
    Performs student service in the financial aid process.Reviews electronic processing reports, makes decisions on program eligibility, and approves financial aid awards. Contacts students, agencies an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service & Product Support Specialist - Tax and Payroll Services - Urgently Hiring!

    Client Service & Product Support Specialist - Tax and Payroll Services - Urgently Hiring!

    ADP • Maitland, FL, United States
    [job_card.full_time]
    Client Service - Product Support Specialist Tax.Are you ready to join a company offering career advancement opportunities throughout your career journey?. Do you want to join a company with award...[show_more]
    [last_updated.last_updated_30]
    Financial Services Tax Manager

    Financial Services Tax Manager

    Withum • Orlando, FL, United States
    [job_card.full_time]
    Withum is a place where talent thrives - where who you are matters.It's a place of endless opportunities for growth.A place where entrepreneurial energy plus inclusive teamwork equals exponential r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Tax - Business Tax Services - Private Tax - Wealth Tax Advisory - Senior

    Tax - Business Tax Services - Private Tax - Wealth Tax Advisory - Senior

    EY • Orlando, FL, United States
    [job_card.full_time]
    At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service & Product Support Specialist - Tax and Payroll Services - Now Hiring!

    Client Service & Product Support Specialist - Tax and Payroll Services - Now Hiring!

    ADP • Maitland, FL, United States
    [job_card.full_time]
    Client Service - Product Support Specialist Tax.Are you ready to join a company offering career advancement opportunities throughout your career journey?. Do you want to join a company with award...[show_more]
    [last_updated.last_updated_30]
    Business Tax Services - Private Tax - High Net Worth Individuals - Senior

    Business Tax Services - Private Tax - High Net Worth Individuals - Senior

    EY • Orlando, FL, United States
    [job_card.full_time]
    At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Accounts Payable Specialist

    Accounts Payable Specialist

    Vaco by Highspring • Orlando, FL, US
    [job_card.permanent]
    Vaco is hiring an Accounts Payable Specialist for a client of ours in Orlando, FL.This exciting opportunity is a direct placement role and an immediate need. Apply today for immediate consideration!...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Accounts Payable Specialist

    Accounts Payable Specialist

    CFS • Winter Park, FL, US
    [job_card.full_time]
    Fully Onsite | Winter Park, FL.Why This Opportunity Stands Out.Join a leading distributor of shooting sports and firearms products with over 40 years of excellence. Be part of a company that values ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]