Sr. Pharmacy Program Manager (Remote, US)

Sr. Pharmacy Program Manager (Remote, US)

House Rx is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses like cancer and autoimmune disorders. We provide clinics with specialized technology and support from pharmacists and care coordinators to dispense medication directly to their patients, known as medically integrated dispensing (MID). This work will directly contribute to the company's mission of making specialty medications affordable and accessible for patientskeep reading to learn more about the role, our team, and why House Rx is the right next step in your career! Applicants must be based in the United States.

About the Role

We are seeking an experienced and dynamic Sr. Program Manager to lead our customer initiatives by balancing three key responsibilities : Customer Success, Pharmacy Operational Management, and Financial Growth. This role requires expertise in building relationships, overseeing operations, and driving financial performance to ensure the success of our customer programs. This role will require travel to customer sites at least 50% of the time.

Key Responsibilities

Customer Success :

• Relationship Building : Establish and maintain strong, collaborative relationships with key stakeholders, including dispensers, clinic staff, financial personnel, providers, and executives. Your ability to connect with stakeholders at all levels is essential.
• Effective Communication : Tailor communication to suit various audiences, ensuring clarity and alignment. From engaging with prior authorization staff on operational details to delivering strategic insights during Quarterly Business Reviews (QBRs), your communication should be both clear and impactful.
• Objection Handling : Proactively address concerns and objections raised by stakeholders. Utilize reassuring and confident communication techniques to advocate for our program and ensure satisfaction across all organizational levels.
• Presentation Skills : Master the use of House Rx template decks, customizing them to meet specific customer needs. Ensure a polished presentation, adhering to professional standards both onsite and virtually.

Operational Management :

Financial Growth :

Qualifications

Salary Range : $145,000 - $180,000 This range represents the low and high end of the anticipated base salary / wage. The actual base salary / wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.

Why You Should Join Our Team

A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.

At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideasno matter how radical. We are a remote-first company, however, some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their livesat home, at work and everywhere in between.

In particular, we offer :