Administrative Support Associate-YFC

Posting Details

Classification Information

Position / Classification Title

Administrative Support Assoc

Classification Type

SHRA

Position required to work during periods of adverse weather or other emergencies :

N - Not Mandatory

Minimum Experience / Education

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Years Experience, Skills, Training, Education

Bachelor's degree and 1-3 years of office experience

Required License or Certification

Position Overview

Primary Purpose of Position

The primary purpose of this position is to provide comprehensive administrative and operational support to Extension Specialists within the Youth, Family, and Communities Unit at Cooperative Extension, North Carolina Agricultural and Technical State University. The role involves managing day-to-day activities, including answering calls, drafting correspondence, maintaining databases, coordinating travel arrangements and reimbursements, and handling mail. The position requires the independent execution of various tasks, including some technical duties, to support program functions. Additionally, the role involves applying in-depth program knowledge to provide guidance and advice regarding specific program operations, ensuring efficient and effective program delivery.

Primary Function of Organizational Unit

N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master's programs, and 12 doctoral programs. It is America's top producer of Black graduates in Engineering and Agricultural Science bachelor's programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications / Journalism. It also ranks no. 3 in master's degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master's degrees in Engineering, and no. 11 best business school for women in the nation.

Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as "R2-High Research Activity" in the Carnegie Classifications and is poised to achieve "R1-Very High Research Activity" status. It also holds Carnegie's earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina's Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as "best for business" by the CNBC financial network.

Cooperative Extension at North Carolina Agricultural and Technical State University is an educational outreach organization within the College of Agriculture and Environmental Sciences. Cooperative Extension at A&T provides researched-based educational information, programming and technical assistance to limited-resource audiences that address a diverse range of issues in four programmatic areas - Agriculture and Natural Resources, Family and Consumer Sciences, Community and Rural Development, and 4-H Youth Development. Together with its partners - North Carolina State University Cooperative Extension Service, U.S. Department of Agriculture, state and county governments, a dynamic and resourceful system is formed. In addition to campus operations, Cooperative Extension at NC A&T has professionally staffed offices in almost half of the 100 counties in North Carolina and the Eastern Band of Cherokee Indians.

The primary purpose of the organization is to disseminate and encourage the application of research findings to the citizens of North Carolina. Our mission is to help people put knowledge to work for economic prosperity, environmental stewardship and an improved quality of life. Cooperative Extension is a unique and complex organization that continually responds to the ever-changing needs and demands of our citizens; which makes continuing education very important.

Work Hours

8 : 00 AM - 5 : 00 PM; Monday - Friday

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

On-site (Employees are primarily in the office and / or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency

Verbal Communication

Duties

This position requires a high volume of public contact in order to gather, distribute and explain information to establish and update records. Daily information relative to programs, conferences and workshops offered by Cooperative Extension is provided to campus and county personnel, general public, other institutions, private, local, state and federal agencies. In addition, this position usually answers questions independently and utilize a variety of sources in acquiring information on a daily basis (i.e. websites, educational materials, etc.). Serves as liaison to staff, students and general public for requests for information. Refers issues and situations that require further attention to immediate supervisor within defined guidelines. Oral and written with various campus offices is essential in the preparation and processing of travel arrangements, itineraries, establishing appointments, meetings and conferences.

Required Competency

Information / Records Administration

Duties

This position is responsible for organizing and maintaining both electronic and paper office records and files for easy retrieval. It tracks expenditures for travel, program development, and professional development funds allocated to assigned faculty, ensuring adherence to budget allocations. The role includes completing travel authorization and reimbursement requests for faculty and staff, covering transportation, subsistence, registration, and other related costs. Additionally, the position calculates and verifies figures for grant budgets, identifying and correcting any discrepancies.

The role also involves establishing, updating, and purging filing systems for each faculty member, including budgets, technical reports, and subcontractual agreements. It processes outgoing mail (correspondence, forms, packages) to ensure timely delivery and retrieves incoming mail from the departmental mailroom.

Required Competency

Communication-Written

Duties

This position is responsible for creating a variety of documents, including letters, memorandums, agendas, itineraries, justifications, mailing lists, budget revisions, databases, invoices, charts, forms, and labels. It also involves editing and proofreading educational materials and other documents, providing constructive feedback. Additionally, the role includes creating and distributing surveys and registration forms using Qualtrics software, ensuring all materials are accurate and professionally presented.

Required Competency

Office Technology

Duties

This position regularly uses computer, photocopier, various computer software programs, printers, fax machine, audio-visual equipment, and scanner.

Position Information

Working Title

Administrative Support Associate-YFC

Competency Level

Advanced

Position Number

009103

Recruitment Range

$33,540-$41,814

FLSA

Non-Exempt

Appointment Type

Time Limited - Full-time

FTE

40 hours / week, 12 months

If Time Limited, Appointment Length

Organizational Division

Cooperative Extension

Organizational Location

College of Ag & Environ Sciences

Organizational Unit

County Operations / State Prog

Posting Detail Information

Posting Number

SHRA2824

Open Date

11 / 13 / 2025

Close Date

12 / 13 / 2025

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

• Employee Benefits available to NC A & T permanent employees include the following and more;
• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna - State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

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