Networking & Security Product Specialist

About Us:

Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces.

Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs.

Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location.

Here's a closer look at this key role:

The purpose of the Networking & Security Product Specialist role is to conduct "New Partner Meetings" (NPMs) to educate prospects on the value proposition of the ControlOne product. The end goal is to facilitate a partner's first purchase. The role will advocate for the needs of the partner, focusing on ensuring a successful and positive experience at this stage of their partner journey. The mission of the Networking & Security Product Specialist is to rapidly move partners forward in their adoption journey by guiding them via a consultative sales approach, focused on the technical advantages of the ControlOne product.

Responsibilities:

1. Execute Effective NPMs:
   • Execute NPMs effectively.
   • Capture feedback, market intelligence, and partner insights during meetings.
   • Document action items, motivators, and detractors from NPMs.
   • Advocate for the needs of the partner to ensure their requirements and expectations are met.
2. Ensure Follow-up and First Purchase:
   • Ensure proper follow-up and encouragement for partners to complete their first purchase, becoming New Buying Partners (NBPs).
   • Maintain regular communication to keep partners engaged and motivated.
   • Advocate for the needs of the partner, ensuring their concerns and motivators are addressed.
3. Own Lifecycle Stage Progression:
   • Own the lifecycle stages from SQL to Exploring.
   • Align activities with product adoption stages to ensure seamless transitions and continued partner success.
   • Advocate for the needs of the partner to ensure a positive and successful journey.

Competencies:

• Commitment to challenging goals, consistent effort, and confident execution.
• Excellent communication skills with the ability to present value in one-to-one and one-to-many settings and overcome objections.
• Consistently seeking to elevate product and industry knowledge to educate prospective partners.
• Strong drive to generate demand for products.
• Maintains a high level of organization.
• Manages workload effectively.

Attributes:

• Strong attention to detail.
• Problem-solving abilities.
• Affinity to learning, using, and teaching technology
• Effective communication and interpersonal skills.
• Team player.
• Persistence.
• Competitive nature.
• Professional presence.

Our Benefits:

• Medical, dental, and vision insurance is available
• 401K
• Disability and Life insurance
• Paid vacations and holidays
• Flexible PTO policy
• Casual, laid-back work environment
• Free refreshments
• Standing desks

Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.