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Automotive Service Manager
Automotive Service ManagerDeacon Jones CJDR • Smithfield, NC, United States
Automotive Service Manager

Automotive Service Manager

Deacon Jones CJDR • Smithfield, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

1109 North Brightleaf Blvd., Smithfield, NC 27577

Automotive Service Manager

RARE OPPORTUNITY!

$150,000+ a Year for the Right Candidate!

Dealership Service Manager Experience Required

MOPAR Experience Preferred

DealerTrack & DMS Experience Required

Lead a High-Performing Service Team!

Deacon Jones CJDR is looking for an experienced Automotive Service Manager to lead our service department, drive customer satisfaction, and oversee daily operations. The ideal candidate is a strong leader with dealership service management experience who can motivate a team, maintain efficient workflows, and ensure every customer receives the high-quality care vehicle owners expect.

Why Work for Deacon Jones CJDR?

For over 40 years, Deacon Jones CJDR has been a trusted, family-owned dealership rooted in excellence and community values. Heres what makes them stand out :

  • Family-Owned Legacy : Built on integrity and authentic customer care, the Deacon Jones name is synonymous with trust across North Carolina.
  • Our motto is : 'We Treat You How We Would Like to be Treated'.
  • The Deacon Jones Advantage : Employees and customers alike benefit from exclusive perks, including repair coverage for the first year or 15,000 miles.
  • Certified Technicians & OEM Parts : Work alongside professionals who prioritize quality and precision, using genuine Mopar parts to keep vehicles in peak condition.
  • Customer-First Culture : The team is committed to making every experience seamless and stress-free, backed by knowledgeable staff and flexible financing options.
  • Community Engagement : With deep ties to Smithfield and surrounding areas, Deacon Jones CDJR supports local causes and fosters a welcoming, respectful workplace.

We offer :

  • $150,000+ for the right candidate!
  • Medical, Dental and Vision Insurance
  • Employee purchase program
  • Paid Vacation / Sick time
  • Opportunity for advancement
  • Responsibilities Service Manager :

  • Oversee daily service department operations to ensure efficiency, profitability, and customer satisfaction
  • Lead, mentor, and motivate service advisors, technicians, and support staff
  • Monitor service performance metrics (CSI, productivity, profitability) and implement improvements
  • Drive a customer-focused culture by ensuring clear communication, accurate estimates, and timely service delivery
  • Partner with Parts, Sales, and Fixed Ops leadership to achieve dealership goals
  • Maintain compliance with manufacturer standards, warranty procedures, and safety regulations
  • Requirements Service Manager :

  • Previous Automotive Dealership Service Manager or Fixed Operations experience required
  • MOPAR experience preferred
  • Dealertrack and DMS experience required
  • Proven ability to manage a high-volume service department while maintaining strong CSI scores
  • Strong leadership, communication, and organizational skills
  • Ability to recruit, train, and retain top talent
  • Knowledge of warranty processes and OEM requirements
  • Valid drivers license and clean driving record
  • Please upload your resume. Completing the online assessment will grant you priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.
  • We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

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    Automotive Service Manager • Smithfield, NC, United States

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