Analyst

Overview

:  This position will support the NY office in delivery of the Urban Science Network solution for one of the hottest EV manufacturers. The position is focused on both technical & client handling skills, with a heavier focus on the technical part of the delivery. This Analyst will have the truly unique opportunity to help this fast-moving EV client to launch a dealer network from the ground up. Duties will include : building and maintaining Urban Science’s proprietary network solution tool to deliver monthly updates, quarterly updates, client ad-hoc support, client market study consultation as well as client training, etc. The role will require a high level of collaboration with the other NY Team members as well as the client and will take direction from the NY Account Manager and Senior Manager. Dependent on experience the position may be filled at Consultant level but will require at least two years of very relevant experience and higher level of skill in relation to technical and client support.

Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference . This role has current Hybrid Workplace flexibility. The preference is for the candidate to be available to work in-person in the New Jersey office approximately one day per month.

EDUCATION and / or EXPERIENCE :

University degree required; technical background strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role.

URBAN SCIENCE is committed to providing an employee experience that is inclusive and welcoming and recognizes that having a wide range of perspectives and world views breeds better outcomes. We work to ensure that policies, practices and procedures relating to hiring, training, development, career opportunities and salary are administered equitably. We assure that we operate in accordance with all applicable employment laws and hold our employees accountable to do the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.

Essential Duties and Responsibilities

OVERVIEW :   This person will support the delivery of client services.This person will use technical skills to execute high quality data-related projects and assignments with a high degree of accuracy and in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• With manager guidance, plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
• Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high quality data.
• Accurately performs application coding and testing functions associated with the development of custom client software.
• Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
• Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
• Adheres to quality control standards for Urban Science and client organizations.
• Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
• Effectively responds to client inquiries / requests in a timely manner to help improve client satisfaction.
• Proactively communicates with management to provide updates and report issues in a timely manner.
• Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
• Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
• Works with manager in completing own annual goal setting and performance review in a timely manner.
• Works with manager to prioritize other duties as assigned.

Qualifications - Education and Experience

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and / or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE :

CERTIFICATES, LICENSES, REGISTRATIONS :

Progress towards :

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