Cash Application Specialist

Position Type Full Time

Job Shift Day

Category Pharmaceutical

Description

WHO WE ARE At Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.

Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement.

If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.

JOB SUMMARY :

The Cash Application Specialist is responsible for working in conjunction with the accounting department to ensure daily deposits are posted to the system in a timely, organized, and accurate manner. They will also be responsible for keeping up to date on daily deposits by not being more than two days behind on average for posting daily deposits.

DUTIES / RESPONSIBILITIES :

Reconcile and research outstanding cash, 835, 3rd party posting, 3rd party aging, and private pay

Balance bulk payments from all payor classes to patient accounts and 3rd parties

Run credit card transactions process

Run reports for posting and reconciling payments and credit card charges

Reconcile zero balance EOB’s - When insurance companies recoup / pay in bulk and no payment is received

Note patient accounts when needed

Follow all applicable government regulations including HIPAA

Comply with departmental policies regarding safety, attendance, and dress code

Review end of month aging to ensure cash posting accuracy

Answer telephone calls to take payments from customers

Other duties as assigned by Department Manager

Qualifications

QUALIFICATIONS / COMPETENCIES :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED SKILLS / ABILITIES :

Able to read, write, speak, and understand the English language

Able to work in a fast-paced environment

Basic computer knowledge skills required

Basic math and analytical skills

Proficient in Microsoft Word, Excel, and Outlook required

Customer Service

Results-oriented

Good organization / Attention to detail

Able to work at a moderate speed

Able to work during inclement weather

Reliable

Problem solver

Able to work various shifts and days

Adaptability to an ever-changing environment

EDUCATION and / or EXPERIENCE :

High School diploma or equivalent required

Framework LTC & General computer knowledge & 10-key Number Entry preferred

Knowledge of Sage preferred

Previous pharmacy experience preferred (one or more years of long-term care experience preferred)

PHYSICAL DEMANDS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job :

May sit or stand seven (7) to ten (10) hours per day

The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk

May be necessary to work extended hours as needed

May lift and / or move up to 30 pounds

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

HOLIDAY & PTO POLICY

Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.

Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.

Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.

Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.

BENEFITS for full time Employees

Medical, Dental, and Vision insurance

401 (k) (available for Part Time & Full Time EEs)

Company Paid Life insurance

Short-term and Long-term disability insurance

Tuition reimbursement

Personal Time Off (PTO)

Competitive pay with annual performance reviews and merit-based raises

Career growth potential

Annual on-site voluntary Flu Vaccines

Employee referral bonus program