Customer Service Coordinator | Las Vegas, NV

Job Description

Job Description

Customer Service Coordinator | Las Vegas, NV

Nexeo HR is seeking a highly organized and customer-focused Inside Sales / Customer Service Coordinator to support a global leader in advanced LED lighting solutions for gaming systems within casino environments. This position is ideal for someone who thrives in a fast-paced setting, enjoys problem-solving, and is passionate about delivering a Best-In-Class customer experience.

If you have strong communication skills, a background in inside sales or customer support, and enjoy working cross-functionally with sales, operations, and supply chain teams, we want to hear from you!

Responsibilities

• Ensure all customer orders are processed and shipped accurately and on time.
• Support supply chain activities to meet customer shipment schedules.
• Collaborate with Sales, Customer Service, and Operations teams to deliver outstanding client experiences.
• Handle customer inquiries, supply chain coordination, and operations-related requests.
• Process, validate, and confirm incoming sales orders and scheduled shipments.
• Assist in preparing sales quotes and ensure pricing aligns with gross margin requirements.
• Monitor and maintain stock levels to ensure proper inventory control.
• Complete routine and ad-hoc reporting for internal and customer use.
• Generate invoices, credit notes, and RMAs as needed.
• Coordinate both domestic and international shipments.
• Perform minimal purchasing of raw materials and miscellaneous supplies.
• Manage administrative tasks, including phone calls, emails, documentation, and report generation.
• Communicate directly with customers and internal teams to schedule, follow up, and ensure satisfaction.
• Determine whether incoming sales orders should be processed internally or referred to the sales team.
• Provide back-office support and assist with special projects as assigned.

Qualifications

Pay

$65,000 per year

Schedule

Monday–Friday | 7 : 30 AM–4 : 00 PM

Questions?

Call or Text our office today!

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5440 W Sahara Ave, Ste. 101 Las Vegas, NV 89146

(P) (702) 531-1666

Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

inside sales | customer service | coordinator | sales support | order processing | supply chain | logistics | inventory control | invoicing | led lighting | gaming industry | casino equipment | las vegas | nv | client relations | communication | reporting | administration | shipping | operations

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