Job Summary
The Franchise Sales
and Development Manager is responsible for driving the strategic growth of the
brand through the recruitment, onboarding, and support of qualified franchise
partners. This role combines franchise sales expertise with operational insight
to ensure sustainable expansion, brand consistency, and franchisee success,
particularly within the fast-paced Quick Service Restaurant (QSR) industry.
ESSENTIAL
FUNCTIONS
SPECIFIC
KEY RESULT AREA (KRA):
1. Franchise Sales & Recruitment
- Develop and execute strategic
franchise sales plans to achieve aggressive growth targets. - Identify, qualify, and engage
prospective franchisees through lead generation, networking, digital campaigns,
and broker partnerships. - Present the brand’s value
proposition and operational expectations to potential franchisees. - Guide candidates through the full
franchise discovery process, including application, due diligence, and contract
execution. - Collaborate with legal teams to
ensure franchise agreements comply with regulatory and brand standards.
2. Franchise Development & Support
- Coordinate support for franchisees
with site selection, site approval, and store build-out processes. - Coordinate onboarding, training, and
pre-opening support in collaboration with concerned departments. - Promote multi-unit ownership and
assist high-performing franchisees in scaling their operations.
3. Strategic Planning & Reporting
- Maintain accurate records of
franchise sales pipelines, territory development, and performance metrics using
Customer Relationship Management (CRM) tools. - Prepare and present regular reports
on franchise growth, revenue impact, and strategic opportunities to Franchising
Department head. - Stay informed on industry trends,
competitive activity, and consumer behavior to inform strategic decisions.
Job
Specifications
Education:
- Bachelor’s
degree in business, Marketing, Hospitality, or a related field, MBA preferred.
Experience:
- At least 5 years of experience in franchise sales and development,
preferably within the QSR or food service industry [experience in franchising,
licensing, sales business development experience involving complex
negotiations with business owners/C-suite executive level a MUST] Real Estate
experience a plus.
- Proven track record experience in franchise recruitment and
territory development
- Proficient in Customer Relationship Management (CRM) platforms and
Microsoft Office Suite, or any equivalent
combination of education and experience from which comparable knowledge,
skills, and abilities have been achieved.
Location: Candidate must be based in a
major metropolitan area such as New York, Chicago, Los Angeles, or other major
metros in the Northeast, Midwest, or West Coast.
Travel
requirements: 75%
Competencies and
Capabilities
- Strategic sales and
market planning - Franchise
relationship and stakeholder management - Operational and
financial acumen - Brand stewardship
and compliance - Sales business development
- Adaptability and
problem-solving - Strong understanding
of franchise models, legal frameworks, and operational best practices. Franchise licensing
Leadership Brand (Inspire Joy) Dimensions
- Driving Superior Performance
- Win through People
- Learning from different views
- Make a Difference
- Establish Trust
Behavioral Attributes (live the core values of the organization):- Customer Focus
- Speed with Excellence
- Humility to listen and learn
- Spirit of Family and Fun
- Integrity