Community Manager - BTR

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Who We Are

Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do : PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.

What We Do

Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core’s student housing portfolio includes over 59,000 beds currently owned or managed, with a pipeline of over 50,930 beds in various stages of development. Core’s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit

Benefits That Matter

A culture that provides you with a sense of belonging

Competitive pay that values your contributions

Generous PTO to disconnect or celebrate life milestones

Paid 14+ holidays, including your birthday, to disconnect and celebrate

Cell phone stipend included

Paid Parental Leave that begins after 90 days

Paid volunteer time off to give back to your community

Robust health plan options that begin within at least 30 days of your employment

Yearly subscription to a meditation app for personal wellness

An environment that provides you a voice to share your perspectives

Employee Assistance Program (EAP) for access to confidential support services

Company retirement options including 401(k) + matching & Roth account option

Position Overview

The Community Manager is responsible for the overall operations of their assigned community. This role is responsible for building a strong onsite team, effective training and development of all onsite team members to ensure overall performance of all site-level functions including leasing, marketing, resident relations, financial processes and reporting, physical management of the asset including curb appeal and project execution, and financial management of the asset including managing the monthly budget and overall business plan. The Community Manager will directly supervise the Community Engineering Manager, Associate Community Manager, and other onsite staff as directed, and ensure the Core Culture and Values are alive by creating a team atmosphere inclusive of all community team members and departments.

What You Will Do

Build a culture of inclusivity, teamwork, and trust in line with Core’s values, and nurture relationships with all onsite team members

Hold other onsite managers accountable for effectively leading and developing their direct reports

Maintain adequate staffing for all departments, and help drive recruiting and training strategies alongside corporate support to ensure effective team member training, development and performance management, creating an environment where team members thrive

Direct the leasing and marketing strategy in collaboration with the Assistant Community Manager to ensure effective execution of all strategy in line with leasing goals, marketing efforts, and other key sales performance indicators

Ensure effective grassroots marketing strategy to build the Oxenfree brand in their respective market

Develop the strategy and lead the execution of turnover, and effective management of lease expiration cadence for move-outs, the turnover process, and move-ins

Work closely with the Revenue Optimization team, leveraging the revenue optimization software to meet and exceed target rental rates and revenue goals

Leverages all provided platforms and other tools as directed to drive operational efficiencies for leasing, tours, AP, AR and other opportunities as identified

Ensure the property is well-maintained and in line with curb appeal and brand standards, and work closely with the Community Engineering Manager to ensure optimal resident satisfaction

Establish local network and build relationships within the Community and amongst competitor properties

Establish local network and build relationships with vendor partners, review all service contracts and elevate for Regional Approval when necessary

Conduct annual RFP alongside CEM to ensure optimal pricing as it relates to all R&M and CapEx projects

Oversee all HR processes including payroll, performance management, and mindfulness initiatives

Complete all necessary financial reporting

Complete all property reporting requirements

Complete special projects as requested

Ensure compliance with all policies and procedures

Assist the organization in driving innovation through ongoing feedback, and being a champion of change and growth

Must be available for additional hours including evenings, weekends, and overtime when necessary

Must be able to complete all physical requirements of this role with or without a reasonable accommodation

Ideally, You’ll Have

Exceptional communication skills, verbal and written, to a variety of audiences

Strong decision-making and problem-solving skills

Confident leadership approach with a track-record for building collaborative and winning teams

A passion for the resident experience

Flexibility to perform in a fast-paced, growing environment

You’ll Crush It If You Have Experience With

At least 3 years of Property Management experience in a leadership role

Conventional or BTR experience is preferred

Bachelor’s Degree is preferred

Organizational Structure

Reports to : Regional Manager. Direct Reports : Assistant Community Manager, Community Engineering Manager.

Disclaimer

Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.

Equal Opportunity Employer

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

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