Talent.com
Relationship Banker
Relationship BankerOld National Bank • Des Plaines, IL, United States
Relationship Banker

Relationship Banker

Old National Bank • Des Plaines, IL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Relationship Banker

Job Locations

US-IL-Des Plaines

Category / Function

Retail Banking Center

Position Type

Regular Full-Time

Requisition ID

2025-18814

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.

Salary Range

The salary range for this position is $17.00 / hr. - $27.50 / hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

Develop and grow client and prospective client relationships

Consults with clients / prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.

  • Cross sells products and services and refers to business product partners to ensure client needs are met.
  • Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)

Achieve Sales and Service Targets

  • Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
  • Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
  • Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.
  • Operations Oversight

  • Proactively resolves moderate to complex customer maintenance and / or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
  • Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.
  • Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
  • Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.
  • Key Competencies for Position

    Culture Leadership :

  • Communication - a pplies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences.
  • Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals / objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals.
  • Execution Leadership :

  • Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
  • Problem Resolution / Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement.
  • Client Leadership :

  • Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; e xamines implications of decisions and actions from the perspective of the client before acting.
  • Key Measures of Success / Key Deliverables

  • Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
  • Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
  • Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.
  • Position Levels

    There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.

    Relationship Banker

  • Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training.
  • Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles.
  • Qualifications and Education Requirements

  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and / or consultative sales experience (banking industry a plus)
  • Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered .
  • Relationship Banker II

  • Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
  • Demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
  • Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles.
  • May manage an assigned client portfolio to handle all consumer banking relationship needs.
  • Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations.
  • Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.
  • Qualifications and Education Requirements

  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and / or consultative sales experience
  • Minimum one year banking experience including deposit / transaction processing, account servicing, new account opening and consumer lending
  • Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.
  • Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

    As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

    We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

    Our culture is firmly rooted in our core values.

    We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

    We are Old National Bank. Join our team!

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.

    If you're qualified for a position but need additional help with the application because of a disability, please email HRservices@oldnational.com (This email will respond to accommodation requests only.)

    [job_alerts.create_a_job]

    Relationship Banker • Des Plaines, IL, United States

    [internal_linking.related_jobs]
    Relationship Banker

    Relationship Banker

    Illinois Staffing • Buffalo Grove, IL, US
    [job_card.full_time]
    This position is open for the entire market and the specific Financial Center location will be based on business needs.If you are offered a position, you will train at one financial center, and the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Territory Sales Manager

    Territory Sales Manager

    CERTIFIED POWER LLC • Mundelein, IL, US
    [job_card.full_time]
    The Territory Sales Manager (TSM) position for Certified Power Solutions will manage the sales efforts across a defined geographic territory, with the goal of increasing sales of large and mid-size...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Banking Relationship Manager

    Business Banking Relationship Manager

    Bank of Montreal • Elk Grove, Illinois, USA
    [job_card.full_time] +1
    Commercial Sales & Service.Come join a culture that is about so much more than the bottom line.Be a part of a team that celebrates big ideas supports your personal and professional growth and m...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Banker

    Associate Banker

    BMO Financial • Naperville, IL, United States
    [job_card.part_time]
    Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Representative - Completed Training Required

    Sales Representative - Completed Training Required

    Platinum Supplemental Insurance • Waukegan, Illinois
    [job_card.full_time]
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Joliet, Illinois
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Relationship Banker

    Relationship Banker

    Providence Bank & Trust • Wheaton, IL, US
    [job_card.full_time]
    We are currently seeking an enthusiastic and team-oriented individual to join our Retail Team! If you are looking for a rewarding career in banking where you can shine professionally, provide super...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Banker

    Banker

    Associated Bank • Waukegan, IL, US
    [job_card.full_time]
    At Associated Bank, we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your g...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Premier Relationship Manager

    Senior Premier Relationship Manager

    Bank of Montreal • Schaumburg, Illinois, USA
    [job_card.full_time] +1
    Retail Banking Sales & Service.This is a licensed position requiring the SIE Series 6 63 Life and Health.The mission of Premier Services is to help mass affluent clientele make real financial p...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Personal Banker I

    Personal Banker I

    UMB Bank • Brookfield, Illinois, USA
    [job_card.full_time]
    UMB are experts at building customer relationships and recommending and selling products and services.Personal Bankers use their product knowledge and every interaction to identify needs and offer ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mortgage Banker

    Mortgage Banker

    Peoples Bank • Orland Park, IL, US
    [job_card.full_time]
    We have exciting opportunities for a Mortgage Banker in Southwest Chicagoland.Candidates will originate high quality residential real estate loans, cross-sell Peoples' products and services to ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Relationship Banker (Proviso) Maywood, IL

    Relationship Banker (Proviso) Maywood, IL

    Wintrust • Maywood, Illinois, USA
    [job_card.full_time]
    Wintrust provides community and commercial banking specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated sol...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Relationship Banker-Townline and Lake Branch Mundelein, IL

    Relationship Banker-Townline and Lake Branch Mundelein, IL

    JPMorganChase • Mundelein, Illinois, USA
    [job_card.full_time]
    At Chase we are passionate about creating memorable experiences for our clients and employees making them feel welcomed valued and understood. We build lasting relationships by doing the right thing...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Relationship Specialist

    Relationship Specialist

    Abri Credit Union • Romeoville, IL, US
    [job_card.full_time]
    As our Relationship Specialist, you will assist customers with : .Accurately counted large quantities of cash.Used a computer to enter customer information. Followed customer instructions.Explained fe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Relationship Banker Hinsdale, IL

    Relationship Banker Hinsdale, IL

    Wintrust • Hinsdale, Illinois, USA
    [job_card.full_time]
    Wintrust provides community and commercial banking specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated sol...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Commercial Relationship Manager

    Commercial Relationship Manager

    Conveyance • Elk Grove Village, IL, US
    [job_card.full_time]
    Senior Commercial Relationship Manager.A community bank with a strong regional footprint is seeking an experienced.Senior Commercial Relationship Manager. This role is responsible for managing, reta...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Relationship Banker

    Retail Relationship Banker

    Bmo • Barrington, IL, US
    [job_card.full_time]
    Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Personal Banker

    Personal Banker

    PNC Bank • Lake Zurich, Illinois, USA
    [job_card.full_time] +1
    At PNC our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers. We work together each day t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]