A company is looking for a Knowledge Management Consultant II.
Key Responsibilities
Responsible for knowledge quality including various processes and standards
Partners with content owners to determine the best way to present information to end-users
Monitors metrics and provides reports, enhancing content based on data
Required Qualifications
2+ years of experience in knowledge management or related field
Technical writing skills to translate complex information into clear instructions
Experience in onboarding and training new users
Ability to implement knowledge management strategies
Familiarity with content standards and guiding principles
Management Consultant • Sterling Heights, Michigan, United States