Technical Program Manager - Logistics

Technical Program Manager

NTT DATA's client is seeking a Technical Program Manager for the Logistics functional domain, supporting cross functional projects across the Logistics domain including Warehouse Management platform DC and Hub Rollouts, improving DC Operations efficiencies, Final Mile and Transportation projects, and Returns. This role will primarily focus on these Large Logistics programs with established project management methodologies / tools to develop and execute technology project plans in alignment with our company and vendor's software development lifecycle.

Responsibilities :

• Use standard life cycle program management methodologies to drive large complex programs with vendor and WSI deliveries per aligned flight plans.
• Drive program headlines, issues, and risks that need to be addressed to keep the program on track.
• Work closely with PMs to identify and close gaps in status reporting zooming out to engage with leadership on overall direction, and zooming in to align with the team on actionable next steps.
• Use industry leading project management methodologies / tools leveraging JIRA, Rally and work with the project team to successfully manage complex scopes of work(s), which include defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems.
• Lead and coordinate discussions with business users and product owners for grooming business requirements for Supply Chain and Logistics systems (particularly Manhattan Associates' Warehouse Management for Open Systems (WMOS) and IBM Sterling).
• Understand and manage activities for out of the box configuration versus customized extensions(MODs) development in WMOS system
• Ensure the relevant MOD Specifications and design Gaps are identified and resolved timely
• Manage integration touchpoints between WMOS and other upstream systems including Sterling OMS / IMS and Retek Merchandizing System (RMS)
• Manage integration touchpoints between WMOS and downstream 3rd party systems including ProShip and 3PL logistics provider external systems
• Manage development and QA of Microservices based interfaces for above integration points
• Manage messaging / error logging and performance monitoring mechanisms using AppDynamics
• Manage development and QA of transactional and analytical reports for supply chain and logistics systems, using analytics platform and data visualization tool like Snowflake and MS Power BI
• Perform financial management of the project : budgeting & forecasting, cost benefit analysis, EV / ROI / earn vs. burn analysis, team velocity, etc.
• Own project budget. Expected to anticipate budget issues, resolve timely, and adjust forecasts.
• Manage multiple complex projects simultaneously. Plan, monitor, and track delivery of quality control and take corrective action as appropriate.
• Develop project quality control policy, procedures and communication plans.
• Communicate project information to all project team members, sponsors, vendors and Technology managers, as appropriate.
• Anticipate strategic impact to projects (inter dependencies to / from other projects) and coordinate with appropriate parties.
• Recommend project strategy.
• Clearly articulate explanations of complex regulatory and project issues / risks to team members and management within the organization.
• Establish, motivate and lead high-performance cross-functional teams.
• Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company.
• Coordinate with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects.

Criteria :

About NTT DATA :

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.