Talent.com
Guest Lead
Guest LeadAltar'd State • Durham, NC, US
Guest Lead

Guest Lead

Altar'd State • Durham, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Guest Lead

Reporting to the Store Leadership, the Guest Lead leads and supports management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment.

What We Offer

  • Generous associate discount
  • 401k with company match
  • Advancement opportunities
  • Free Mental Health support
  • Free Financial Wellness support

People

  • Fosters a guest-focused team environment by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards; coaches associates on guest interactions to increase transactions and capture guest opportunities
  • Serves as Manager on Duty when managers are not present
  • Helps develop team to accomplish store's business objectives through coaching, investment, retention and motivation
  • Creates a learning environment for associates
  • Addresses guest concerns, coming to resolution when possible, and involving management where appropriate
  • Shares information and communicates clearly to all levels of the team
  • Holds self and employees accountable for achievement of financial results and statistical standards
  • Manages conflict and coaches by applying company's recommended processes, standards and guidelines
  • Empowers and involves associates in decision-making processes
  • Fosters team commitment through support, relationship building, and recognizing individual contributions
  • Leads by managing through change and adversity
  • Acknowledges, interacts and builds relationships with guests; creates guest loyalty
  • Consistently receives positive, unsolicited guest feedback
  • Communicates effectively with store management and guests
  • Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
  • Supports an environment of learning and trust by acting as a positive role model

    • Process

  • Ensures attainment of sales and inventory shortage goals
  • Implements merchandise presentation, restocking and recovery to maximize productivity
  • Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices, and store operational standards
  • Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals
  • Controls workflow through successful planning and delegation
  • Executes task directives within designated timeframes
  • Completes opening / closing procedures and tasks as directed by management with a guest focus
  • Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
  • Maintains a safe work environment and reports any potential hazards
  • Participates and assists in the preparation for the store's inventory
  • Participates in store walk-throughs with team, communicating successes and opportunities in key store areas
  • Communicates effectively with executive team
  • Recommends ideas to improve standards and processes
  • Reports to work as scheduled; records time worked accurately by using the time and attendance system; remains flexible to the needs of the business
  • Receives feedback and fosters dialog around solutions

    • Presentation

  • Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team
  • Maintains a clean and presentable store environment
  • Assists in the construction of merchandising and window displays
  • Represents the brand by adhering to appropriate standards of dress and grooming

    • Qualifications

  • Must be 18 years of age
  • Previous retail experience preferred
  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

    • Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

    We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition :

  • #73 in Fortune 100 Best Companies to Work For 2023
  • #4 in Fortune Best Workplaces in Retail 2022
  • #93 in Best Workplaces for Millennials 2023
  • #34 in Fortune Best Workplaces for Women 2022
    • [job_alerts.create_a_job]

    Guest Lead • Durham, NC, US

    [internal_linking.related_jobs]
    Travel Nurse RN - Emergency Room (ER) / Trauma - $1,755 per week in Roxboro, NC

    Travel Nurse RN - Emergency Room (ER) / Trauma - $1,755 per week in Roxboro, NC

    TravelNurseSource • Roxboro, NC, US
    [job_card.full_time]
    TravelNurseSource is working with GQR Healthcare to find a qualified ER / Trauma RN in Roxboro, North Carolina, 27573!.GQR Healthcare is representing a well-known health system seeking experienced Em...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Manager

    Membership Manager

    Onelife Fitness • Durham, NC, US
    [job_card.full_time]
    Join our energetic club team and lead the member experience! As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operati...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    REVELxp - FANgineer, University of North Carolina

    REVELxp - FANgineer, University of North Carolina

    AEG • Chapel Hill, NC, United States
    [job_card.full_time]
    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. FANgineers play a vital role ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Home Health Occupational Therapist - $61+ per visit

    Home Health Occupational Therapist - $61+ per visit

    BAYADA Home Health Care • Roxboro, North Carolina, US
    [job_card.full_time]
    BAYADA Home Health Care is seeking a Home Health Occupational Therapist for a job in Roxboro, North Carolina.Like the look of this opportunity Make sure to apply fast, as a high volume of applicati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Kitchen Lead

    Kitchen Lead

    Joe Van Gogh Inc • Durham, NC, US
    [job_card.full_time]
    Joe Van Gogh is seeking a full-time position to lead our awesome Woodcroft kitchen team.This position will be overseeing day to day kitchen operations, including ordering and inventory control, ass...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Guest Service Mgr FT

    Assistant Guest Service Mgr FT

    Alex Lee • Chapel Hill, NC, US
    [job_card.full_time]
    To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager.To supervise and ensure that every guest receives the fastest and most pleasant checkout experience ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,882 per week in Roxboro, NC

    Travel CT Tech - $1,882 per week in Roxboro, NC

    AlliedTravelNetwork • Roxboro, NC, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Triage Staffing LLC to find a qualified CT Tech in Roxboro, North Carolina, 27573!.Travel Radiology : CT Tech Roxboro. Shift Details : 12H Nights (7 : 00 PM-7 : 00 AM...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Hurdle Mills, North Carolina, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nurse RN - Emergency Room (ER) / Trauma - $1,593 per week

    Travel Nurse RN - Emergency Room (ER) / Trauma - $1,593 per week

    Travel Nurse Source • Roxboro, NC, United States
    [job_card.full_time]
    TravelNurseSource is working with FlexCare to find a qualified ER / Trauma RN in Roxboro, North Carolina, 27573!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse - RN - ER - Emergency Room - $1755 / Week

    Travel Nurse - RN - ER - Emergency Room - $1755 / Week

    Premier Medical Staffing Services, LLC • Roxboro, NC, United States
    [job_card.full_time]
    Premier Medical Staffing Services, LLC is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Roxboro, NC. Shift : 3x12 hr nights Start Date : 12 / 15 / 2025 Durat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Chapel Hill - Kitchen Lead

    Chapel Hill - Kitchen Lead

    sweetgreen • Chapel Hill, North Carolina, United States, 27514
    [job_card.full_time] +1
    A Healthier Future Starts With You!.As a Kitchen Lead, you'll be an ambassador for our mission : building healthier communities by connecting people to real food. You're the backbone of our hot food ...[show_more]
    [last_updated.last_updated_30]
    KITCHEN UTILITY LEAD (FULL TIME)

    KITCHEN UTILITY LEAD (FULL TIME)

    Morrison Living • Durham, NC, US
    [job_card.full_time] +1
    We are hiring immediately for full time.Croasdaile Village - 2600 Croasdaile Farm Parkway, Durham, North Carolina 27705.Note : online applications accepted only. Full time schedule; Days may vary, 12...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nurse - RN - ER - Emergency Room - $1840 / Week

    Travel Nurse - RN - ER - Emergency Room - $1840 / Week

    Cynet Health • Roxboro, NC, United States
    [job_card.full_time]
    Cynet Health is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Roxboro, NC. Shift : 3x12 hr nights Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $1840 / ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,948 to $2,144 per week in Roxboro, NC

    Travel CT Tech - $1,948 to $2,144 per week in Roxboro, NC

    AlliedTravelCareers • Roxboro, NC, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Roxboro, North Carolina, 27573!.Aya Healthcare has an immediate opening for the following position : CT Tech in Roxb...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Enablement Lead, Partner Managed Services

    Sales Enablement Lead, Partner Managed Services

    Cisco Systems, Inc. • Research Triangle Park, NC, United States
    [job_card.full_time]
    Join the team leading and growing Cisco's share in the $200B global managed services (MS) market with our partners.We have an amazing opportunity ahead of us, and we're looking for a Sales Enableme...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,882 per week in Roxboro, NC

    Travel CT Tech - $1,882 per week in Roxboro, NC

    Triage Staffing LLC • Roxboro, NC, US
    [job_card.full_time]
    Travel Radiology : CT Tech Roxboro.Shift Details : 12H Nights (7 : 00 PM-7 : 00 AM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    DoorDash Shopper - Shop on Your Time

    DoorDash Shopper - Shop on Your Time

    DoorDash • Roxboro, NC, United States
    [job_card.full_time] +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    FT / PT SIC Med Tech

    FT / PT SIC Med Tech

    Foundry Commercial • Apex, NC, United States
    [job_card.full_time] +1
    Guided by our values of compassion, respect, integrity, and collaboration, we strive to provide a purposeful journey while celebrating life's most meaningful moments. Our mission is to listen, care,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]