Desktop Support Technician (Wichita)

Job Title : Desktop Support Tech

Location : Wichita, KS 67202

Pay Rate : $21.50 / hr on W2

Duration : 06+ Months (Possibility of Extension)

Likely to convert to FT, based on performance and behavior.

Job Summary :

• The candidate should be a highly motivated team player with the skills and ability to effectively manage changing priorities, to create, maintain, and publish relevant support documentation to assist all end users in quickly resolving their incidents and service requests, ultimately promoting greater self-sufficiency among users.
• Includes, but is not limited to, software and hardware support via deskside support or remote support. The candidate will troubleshoot and repair software and hardware issues reported by end user
• Experience with Active Directory, including user deletion and password resets.
• Experience with SCCM to reimage, update, and install software packages or push out Windows or Security updates.
• Experience working in-house in a corporate or manufacturing plant environment. Experience with the Remedy ticketing tool.