Business Process Manager

Business Process Manager

The Business Process Manager is responsible for leading the design, documentation, and continuous improvement of business processes against the Maritime Asset Strategy (MAS) Governance Framework. This includes processes relating to asset management, such as planned maintenance, inventory, procurement, and finance. This role ensures that processes are aligned with organizational objectives, are well-documented, and supports compliance and performance reporting. The Business Process Manager will work closely with cross-functional teams including operations, IT, and data governance to embed best practices and drive operational excellence. The ideal candidate will have strong process improvement experience, stakeholder engagement skills, a background in governance or process design environments, in a cruise, travel, or consulting industry.

Essential Functions :

• Lead the development, documentation, and governance of business processes across MAS Governance framework
• Collaborate with stakeholders to identify process improvement opportunities and implement changes that enhance efficiency and compliance
• Establish and maintain process performance metrics, audit, and reporting frameworks
• Support change management and training initiatives to embed new or updated processes
• Ensure alignment of business processes with data governance, regulatory, and corporate standards

Qualifications :

Knowledge, Skills, and Abilities :

Physical Demands : Remain in a stationary position at a desk and / or computer for extended periods of time, reasonable adjustments will be offered.

Travel : Less than 25% non-shipboard travel likely

Work Conditions : Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.

This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami / Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :