Your Career
The Service Logistics Program Manager is a critical role responsible for overseeing and optimizing all aspects of a companys post-sales service supply chain. This individual will lead strategic initiatives to enhance efficiency reduce costs and improve customer satisfaction by managing the flow of service parts and returns. The ideal candidate will possess a strong background in logistics supply chain management and program leadership with a keen focus on process improvement automation and cross-functional collaboration.
Key Responsibilities :
Develop and execute a comprehensive service logistics strategy aligned with overall business goals.
Oversee the end-to-end service logistics process including warehousing importer / exporter setup transportation master parts lists routing guides and reverse logistics.
Act as the primary point of contact for service logistics programs collaborating with quality IT sales finance and customer service teams.
Analyze logistics costs identify cost-saving opportunities and implement initiatives to improve profitability.
Utilize data analytics to monitor service logistics performance identify trends and make data-driven decisions.
Qualifications : Your Experience
Bachelors degree in Supply Chain Management Logistics Business Administration or a related field.
5-7 years of experience in logistics supply chain or program management with a strong focus on service and reverse logistics.
Exceptional leadership and program management skills.
Additional Information :
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales / commissioned roles) is expected to be between $138000 - $206000 / YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple : we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.
Remote Work : No
Employment Type : Full-time
Key Skills
Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts
Experience : years
Vacancy : 1
Program Manager • Santa Clara County, California, USA