Summary
EchoStar is innovating the future of connectivity, reaching millions through our array of services, including satellite television, live streaming, on-demand programming, smart home installations, and mobile plans. Our trusted brands like Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV demonstrate our commitment to quality and customer satisfaction.
As an Entry-Level Installation Specialist, you will become a key player in delivering exceptional customer experiences. You'll be trained to educate and connect customers with cutting-edge smart home technology, helping us maintain our six-time J.D. Power award-winning status for customer satisfaction.
Key Responsibilities
What You'll Do:
- Visit customers' homes to install and service DISH equipment and smart home products.
- Guide customers in using their technology while promoting additional beneficial services.
- Maintain a tidy work area and exhibit a professional demeanor while working independently and collaborating with your team.
Perks of Working with Us:
- Career Advancement: Start your journey here and advance quickly! Many leaders in our company began in this role and transitioned to new opportunities.
- Pay Increases: Automatic promotion after 6 months, with an increase of $1/hour, and further promotions offering 5-10% raises based on performance.
- Bonus Opportunities: Potential to earn up to $6,400 in your first year and up to $9,100 annually thereafter, alongside exclusive rewards for high achievers.
- Robust Benefits: Our package includes paid training, time off, comprehensive health packages (Medical, Dental, Vision, Life Insurance), HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement.
- Exclusive Discounts: Enjoy complimentary DISH TV services, Sling TV discounts, and benefits on Boost Mobile plans, plus receive a company van, tools, and uniforms.
Training Provided:
- Step-by-step guidance for installations and services.
- Knowledge of smart home technologies to assist and educate customers effectively.
- Access to best practices from our top-performing technicians.
Qualifications:
- Valid Driver's License: Must have a clean driving record.
- Flexibility: Willing to travel as necessary and work varied shifts, including evenings, weekends, or holidays.
- Physical Requirements: Ability to climb ladders (up to 40 ft), lift weights up to 70 lbs, and meet a weight limit of 335 lbs.
- Customer Service Orientation: Ability to build trust and provide exceptional experiences.
- Problem-Solving Skills: Effectively address a range of challenges in real-time.
- Determination: Capable of working in various weather conditions and tight spaces.
- Adaptability: Ready to manage unexpected changes with ease.
Benefits:
Explore our comprehensive benefits on our careers website.
Please note that employment is contingent upon successful completion of a pre-employment screening, including a drug test and a satisfactory driving record. All applications will be fairly considered in line with our Equal Employment Opportunity policy.
The application will remain active for a minimum of 3 days and may extend as necessary until the position is filled.