Call Center Agent (Mexico)24 Hours Group • Houston, TX, US
Call Center Agent (Mexico)
24 Hours Group • Houston, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Processor : Core i7 8th generation (and above) or Core i5 10th generation (and above) RAM : Minimum of 12 GB Storage : 128 GB SSD or higher Graphics : 2 GB graphics memory Jitter : below 10ms Latency : below 160ms Upload : more than 25mbps Download : more than 40 mbps VoIP Speed Test | 8x8 Aircall's VoIP Speed Test | Aircall VoIP Speed Test : Check Your Network Reliability (getvoip.com) A reliable power backup that could sustain a minimum of 8 hours (full shift) Examples : Generators / / Solar Panels / / Portable power inverters etc. (UPS is not enough) Jitter : below 10ms Latency : below 160ms Upload : minimum of 25mbps Download : minimum of 25mbps
Call Center Agent
This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
Duties and Responsibilities :
- Responsible for managing a lot of incoming and outgoing calls in the operations.
- Identify the needs of the client and find solutions to it.
- Answering inbound calls, converting them to leads, and later to towing jobs. Working Conditions :
- Remote
- Shift-based in a Call Center that works 24 / 7
- Pacific Time Zone
Requirements :
1. Computer Specifications
2. Main Internet Speed Requirement
Using internet speedtest :
3. Power Backup
4. Internet Backup (Secondary internet)
Power and Internet Backup is a MUST.
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Call Center Agent • Houston, TX, US
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