Senior Manager, Services Communications

A company is looking for a Senior Manager, Services Communications to lead strategic messaging during cybersecurity incidents.

Key Responsibilities

Partner with Professional Services leadership to support customers during active incidents

Translate technical findings into clear messaging for various audiences

Advise customers on communications strategy and disclosure timing

Required Qualifications

10+ years of experience in crisis and corporate communications, specifically in cyber or technology incidents

Experience in a leading communications firm or corporate environment

Strong technical understanding of cybersecurity and incident response dynamics

Proven ability to manage multiple stakeholders and navigate sensitive situations

Experience advising senior executives on high-stakes communications