Retail Store Area Supervisor-(Key Holder) - Full Time

Store Area Supervisor

The Store Area Supervisor role at Ocean State Job Lot oversees the daily operations and merchandising of assigned areas. They ensure smooth freight flow while prioritizing exceptional customer experiences, all under the guidance of a designated Team Leader. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.

Key responsibilities include championing exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model. They also bridge the gap between customers and corporate customer service, ensuring effective resolution for all. Additionally, they promote company-wide customer initiatives, create effective work schedules, provide guidance and support to their team, manage merchandise presentation, maintain accurate signage and ticketing, verify pricing accuracy, handle packaways, and uphold all store safety and maintenance standards.

Qualifications include 1 or more years of professional experience in other retail environments, prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments. Computer skills, including Google platform and Qlik, are also preferred. Availability to work as needed by the business including nights and weekends is required, and candidates must be 18 years of age or older.

The work environment primarily involves a climate-controlled environment with minimal safety and health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift. Some sedentary activities and near vision use for reading and computer use are also involved. Physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis are required : Should be able to lift 35 lbs on a regular basis. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Building your future & beyond includes eligible referral bonuses, tuition reimbursement, profit sharing bonus, 401K, OSJL vacations, and various discounts at partner companies.