Project Manager - Day Shift
The Mobile Rapid Response Crisis Team (MRRCT or "Meerkat") at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community's adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community.
The MRRCT Day Shift Project Manager is responsible for overseeing a highly motivated and effective crisis response outreach team, representing the roles of Clinical Supervisors, Mental Health Professional Outreach Specialists, Certified Peer Outreach Specialists, and Behavioral Health Outreach Specialists. This team will respond to the crisis needs of community members throughout the central region of King County, as dispatched by Crisis Connections / 988, and will provide follow up care or recommendations as deemed clinically appropriate. The Day Shift MRRCT Project Manager will be responsible for overseeing their team's collaborative and engaging connections with law enforcement, fire / medics, designated community responders, emergency room staff, and crisis connections dispatch team, as well as other community partners and referents.
Major duties and responsibilities include :
- Program Operations
- Compliance
- Supervision & Clinical Oversight
- Community Engagement & Agency Representation
- Other
Minimum qualifications include :
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.Two or more years' experience in community based behavioral health services.Experience working with adults experiencing homelessness, mental illness and / or substance use disorders.Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.Be able to pass a Washington State Criminal background check.Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based / Emerging best practices.Knowledge of Harm Reduction strategies.Strong working knowledge of DSM 5.Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and / or substance use disorder crisis to ensure the physical and psychological safety of clients.Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.Possess strong communication and writing skills.Ability to work flexible hours as required by program and staffing needs including evenings, weekends, and / or holidays.Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present.Ability to communicate with and supervise staff from diverse backgrounds.Ability to work effectively with clients displaying a wide range of unpleasant and / or bizarre behaviors.Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.Preferred qualifications include :
One or more years' supervisory experience.Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington.Qualified to provide Department of Health Approved Supervision to LICSW, LMFT and / or LMHC candidates.Bilingual in Spanish / English.Crisis Outreach and / or Crisis Intervention experience.Bi-cultural background / experience and / or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition).Physical demands include :
Sitting, driving, walking, standing, communicating with other employees and vendors.Lifting and carrying items weighing up to 10 pounds.Operating computer hardware systems.Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Considerable stress may occur.Working both indoors and outdoors in all types of weather.DESC is an equal opportunity employer committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary : $105,442.8 - $119,298.96