Customer Service ManagerSerenity Mental Health Centers • Goodyear, AZ, United States
Customer Service Manager
Serenity Mental Health Centers • Goodyear, AZ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]3+ years of leadership or operations experience in a high-volume environment Proven ability to manage KPIs and have direct performance conversations Strong communication skills with both people and data Ability to lead confidently in a fast-paced, growth-oriented setting Experience in healthcare, behavioral health, hospitality, or service leadership Customer experience or relationship-based sales background Experience leading teams through growth or change $70,000–$80,000 annually + bonus incentives 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after first year) 10 paid holidays
Customer Service Manager – Mental Health Clinic
Location : Estrella, AZ
Employment Type : Full-Time
Compensation : $70,000–$80,000 annually + bonus incentives
Manage daily clinic operations and elevate the patient experience in a fast-growing mental health clinic. This role is ideal for a people-focused leader who thrives in fast-paced environments and knows how to build high-performing teams. No healthcare experience required — we provide training.
What You’ll Do
- Lead daily operations of a high-volume mental health clinic
- Coach, develop, and hold teams accountable to service and performance standards
- Ensure patient experiences are welcoming, efficient, and professional
- Oversee scheduling, patient flow, and clinic workflow
- Monitor and improve KPIs related to volume, efficiency, and experience
What We’re Looking For
Nice to Have
Pay & Benefits
About Serenity Healthcare
Serenity Healthcare provides advanced, evidence-based mental health treatments in a calm, supportive, and elevated environment. Our mission is to help patients take back their lives when traditional treatments haven’t worked.
Serenity Healthcare is an Equal Opportunity Employer.
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Customer Service Manager • Goodyear, AZ, United States
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