Implementation Specialist

We are hiring an experienced Implementation Specialist (Remote-must sit in Charlotte for occasional office visits) for a fast-paced, rapidly growing CRM software organization. This position offers an exciting opportunity to work in a dynamic environment where your contributions will make a real impact. If you have prior implementation experience and strong Salesforce expertise, this role is for you! Familiarity with the real estate investment industry is a plus. If you’re ready to accelerate your career with unlimited growth potential , keep reading.

Key Responsibilities

• Lead onboarding and implementation processes for new customers.
• Organize priorities and customer requests into actionable cases.
• Track progress and set agendas for implementation meetings.
• Respond promptly and facilitate resolution of customer issues.
• Communicate clearly and effectively across teams.
• Take full ownership of performance and deliverables.
• Maintain 100% attendance for scheduled customer meetings.
• Demonstrate a positive, solution-oriented mindset.
• Manage time efficiently and self-educate as needed.
• Adapt quickly to new software and technologies.
• Stay current on new features and continuously improve Salesforce knowledge.

Qualifications

Preferred :

Compensation & Benefits

Schedule