Medical Receptionist

Bilingual English / Spanish required

Schedule- Monday - Saturday with 1 day off during the week; rotating Saturdays

temporary assignment covering a leave of absence

Greets patients and visitors to the medical office and obtains all required information to register patient.

Ensures / assists patient in completing all forms and routes those forms to the appropriate personnel or department.

Inputs registration demographic and insurance information into computer.

Reviews current registration information with patient updating information as required. Determines patient insurance eligibility and PCP.

Assists patient in selecting a PCP if one has not been selected.

Reviews provider schedules in advance to ensure pre-registration of new patients.

Assembles and sends new patient packets, registration packets, and history physical forms prior to scheduled appointments.

Assembles patient charts per established procedures.

Retrieves / files patient charts following established procedures as needed.

Produces charge / encounter tickets ensuring that the correct patient information is obtained.

Schedules patient visits per established procedures and is responsible for inclusion of all required ICD-10 codes for scheduling.

Confirms appointments, cancels appointments and notifies clinical staff of appointment changes.

Discusses scheduling conflicts or problems with supervisors or clinical staff.

Provides schedule updates during the day.

Informs clinical personnel when patients have arrived; routes patient to appropriate clinical area.

Answers incoming telephone calls.

Routes calls as appropriate or takes detailed, accurate, legible messages.

Communicates with answering service regarding office hours, physician-on-call, etc.

Checks patient out at end of visit answering any patient questions including simple billing questions.

Desired Skills and Experience

Bilingual English / Spanish required

Schedule- Monday - Saturday with 1 day off during the week; rotating Saturdays

temporary assignment covering a leave of absence

Greets patients and visitors to the medical office and obtains all required information to register patient.

Ensures / assists patient in completing all forms and routes those forms to the appropriate personnel or department.

Inputs registration demographic and insurance information into computer.

Reviews current registration information with patient updating information as required. Determines patient insurance eligibility and PCP.

Assists patient in selecting a PCP if one has not been selected.

Reviews provider schedules in advance to ensure pre-registration of new patients.

Assembles and sends new patient packets, registration packets, and history physical forms prior to scheduled appointments.

Assembles patient charts per established procedures.

Retrieves / files patient charts following established procedures as needed.

Produces charge / encounter tickets ensuring that the correct patient information is obtained.

Schedules patient visits per established procedures and is responsible for inclusion of all required ICD-10 codes for scheduling.

Confirms appointments, cancels appointments and notifies clinical staff of appointment changes.

Discusses scheduling conflicts or problems with supervisors or clinical staff.

Provides schedule updates during the day.

Informs clinical personnel when patients have arrived; routes patient to appropriate clinical area.

Answers incoming telephone calls.

Routes calls as appropriate or takes detailed, accurate, legible messages.

Communicates with answering service regarding office hours, physician-on-call, etc.

Checks patient out at end of visit answering any patient questions including simple billing questions.

Open or close office as shift requires, ensuring that all doors are secured; equipment turned on / off and communicates problems to supervisor in a timely manner.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated

Los Angeles county

, to the extent our customers

require

a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.