Operations Assistant (Entry-Level)

We are seeking an individual with strong organizational and process management skills to join our Operations team in a fast-paced, full-time role.

This is a process-driven, early-career position. You will not manage executives, calendars, or inboxes. You will own repeatable workflows, learn agency operations from the ground up, and run clearly defined processes across multiple client accounts.

We provide full training. Operations team members support multiple client accounts through internal training, hit tracking, report building, shipping logistics, and other core agency support tasks.

Responsibilities

• Assist in the preparation of regularly scheduled reports for several client accounts across the agency.
• Coordinate incoming and outgoing shipments.
• Work with other Operations team members to handle requests from co-workers and clients.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Handle occasional general agency support tasks as needed.
• Work out of Downtown Miami offices approximately once per week.

Cover Letter

Please include a cover letter detailing something interesting about yourself and / or your career that we will not get from reading your resume. It does not need to be long, just specific to this position. This is your opportunity to sell yourself, use it.

About MBA :

We are a "Best Agency to Work For" and the leading PR agency for consumer technology and innovative lifestyle brands in the U.S. Headquartered in Miami since 2002 (with a full-remote team), we have partnered with more than 800 brands from startups to Fortune 500. We successfully help clients launch, gain market share, enter new categories, sell products, attract retailers, raise capital, and get acquired. In addition to providing public relations and digital marketing services, we also offer an in-house primary research and analytics team, and a design studio with a full suite of creative services.

Some Advice For How To Be Successful at MBA :

We hire, promote and fire people based on these values. They act as a compass for all communications and decision-making.

While Optional, We Would Think It Was Cool If You Could :

Requirements

Excellent verbal and written communication skills.

Benefits

Work hard, play hard  is slightly outdated and work-life  balance  implies some sort of struggle to do one and not the other. We think  work  should be a fun, beneficial, and enjoyable part of your  life  and that your  life  should be a fun, beneficial, and enjoyable part of your  work . We try our best to provide benefits that make this a reality, and the daily transition and integration of work & life as seamless as possible.